Job Description
Senior Content Designer - UX & Content
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$800–$950 + Super/day
n 10+ Month Contract + Extension
n Immediate start avaiable
n Sydney CBD Hybrid
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We're seeking a highly experienced Senior Content Designer to join a major government digital transformation program. This is a senior, high-impact UX Content Design role for someone who can take complex legislation, policy and operational processes and turn them into clear, accessible and intuitive digital experiences for customers.
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The Role
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You'll work as part of a multidisciplinary and high resourced, agile team, partnering with UX Designers, Product Managers, Technology and senior stakeholders. Your focus will be heavily customer-facing, including:
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Website and digital application content
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Customer onboarding and end-to-end journeys
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Error messages, guidance and administrative content
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Information Architecture and UX Content Design
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Customer research, interviews and usability testing
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Iterating content based on customer feedback and validation
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Designing for multiple customer personas and audiences
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About You
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We're looking for someone with:
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8+ years' experience in Content Design / UX Content.
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Experience in government, licensing, registry or another highly regulated workplace.
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Strong experience simplifying legislative and complex operational information.
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Excellent Information Architecture, UX/UI content
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Experience working within Figmaor similar.
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Experience working within Agile, multidisciplinary teams.
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Strong stakeholder management and the ability to work with complex operational environments.
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A genuine customer-first mindset and ability to make complicated information simple
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Prior experiene in Journalism, communications or similar content background is highly regarded. (but will not be considered without recent legislative content design)
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Why Apply?
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This is a senior, high-profile and impactful opportunity to play a key role in a major government modernisation program and directly influence how customers access and navigate important government services.
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📌 Senior Content/Ux Designer - Government Legislative (New South Wales)
🏢 Bluefin Resources
📍 New South Wales