Job Description
At Zeekr Sydney City, we're leading the future of electric mobility with innovative, sustainable vehicles and exceptional customer experiences. As a dynamic and forward-thinking EV dealership, we pride ourselves on our cutting-edge technology, passionate team, and commitment to making electric driving accessible to all. What sets us apart is our people-first culture, collaborative environment, and dedication to excellence - making us not just a great place to work, but a leader in the EV revolution.
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About the Role
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We are seeking a proactive and customer-focused Delivery Coordinator to join our growing dealership team. In this role, you will be responsible for coordinating vehicle deliveries, managing customer communication, and ensuring a smooth and positive delivery experience from start to finish. Working closely with multiple departments, you will play a key role in maintaining efficient operations, resolving issues quickly, and supporting the delivery process within a fast-paced EV dealership environment.
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Key Responsibilities
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Logistics Planning: Organizing schedules, routes, and personnel for product delivery.
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Customer Communication: Confirming delivery times, answering inquiries, and managing customer expectations.
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Order Management: Reviewing, processing, and tracking orders for accuracy.
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Problem Solving: Handling last-minute adjustments, delays, or issues during transport.
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Documentation: Preparing shipping paperwork and maintaining accurate records.
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About You
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At least one year of customer-facing experience with strong customer service skills.
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Self-motivated and proactive, with a strong sense of initiative and a goal-oriented mindset.
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Strong product knowledge and the ability to quickly learn new products and systems.
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A high standard of personal and professional presentation.
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Excellent verbal and written communication skills.
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Strong problem-solving skills, with the ability to resolve issues quickly and independently.
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Ability to build and maintain strong working relationships across multiple business units.
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Relevant tertiary qualifications are highly regarded.
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Full working rights in Australia.
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Flexibility to work within a rotating roster, including weekends as required.
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A current full NSW Driver's Licence with a safe driving record, which must be maintained throughout employment.
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What We Offer
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Full time position with an immediate start.
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Premium brand with a contemporary workplace.
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Broad dealership exposure across an expanding network.
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Career growth opportunities within a supportive, collaborative culture.
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A vibrant, supportive team culture - work with passionate EV enthusiasts!
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Close to public transport - easy commute.
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Free coffee & snacks - stay energised throughout the day.
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Exclusive staff discounts on Zeekr vehicles.
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Ongoing training & career growth in the booming EV industry.
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Excellent career progression opportunities within a rapidly growing business.
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#J-*****-Ljbffr

📌 Delivery Coordinator (Victoria)
🏢 Zeekr Sydney City
📍 Victoria