Job Description
Join Mater Hospital Brisbane as a Business Support Officer within Surgical Services, supporting the Division Director and Sub-Directors across Plastics, ENT, Ophthalmology, Colorectal and General Surgery.
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This full-time, permanent opportunity is central to the smooth operation of the department, providing high-quality administrative and business support across workforce coordination, recruitment, onboarding, FTE and CRL management, and day-to-day operations. You'll play an important role in keeping our surgical services organised, responsive and well supported.
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Salary range: $***** - $***** per hour plus superannuationandaccess to not-for-profit salary packaging up to $15,900+access to many staff benefits!
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What you'll be doing
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Working closely with the Surgical Services leadership team, you'll provide proactive administrative support and help ensure the department operates efficiently. Key responsibilities include:
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Providing day-to-day administrative and business support to the Division Director and Sub-Directors.
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Supporting recruitment, onboarding and HR processes, including recruitment requests, HR forms and orientation of new staff.
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Assisting with the management and coordination of FTE and CRL requirements across the department.
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Supporting rostering activities, including roster updates, shift cover and relevant system administration.
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Maintaining accurate spreadsheets, databases, calendars and workforce information.
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Preparing reports, correspondence, meeting agendas and minutes.
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Coordinating meetings, room bookings and other departmental activities.
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Supporting purchasing and invoicing through D365, as directed by management.
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Assisting with operational budgets, resources, leave requirements and other business support activities.
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Coordinating administrative jobs and requests, including BEIMS, Capex and DTI.
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Identifying opportunities to improve administrative processes,



efficiency and service delivery.
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Working collaboratively with colleagues, clinicians and key stakeholders to support the strategic and operational priorities of Surgical Services.
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About you
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We're looking for an organised, proactive and adaptable administration professional who enjoys working in a busy healthcare environment and can confidently manage competing priorities. You will bring:
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Previous experience in administration or business support in a healthcare or a medical environment.
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Strong organisational skills and excellent attention to detail.
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Ability to manage competing demands and meet tight timeframes while maintaining accuracy.
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Strong written, verbal and interpersonal communication skills.
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Ability to work both autonomously and collaboratively as part of a busy team.
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Demonstrated initiative, sound reasoning and strong listening skills.
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Confidence learning and working with systems, processes and databases, with Microsoft Office skills.
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A naturally inquisitive approach and willingness to understand and improve processes and systems.
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Ability to maintain composure, positivity and professionalism during periods of change and competing priorities.
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A patient-centred approach and commitment to delivering an exceptional experience.
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Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 13 hospitals. We're leaders in healthcare, education,



fundraising & philanthropy and research — and it's our people who make the difference.
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We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
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Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
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Grow your career with access to industry-leading training and professional development through Mater Education
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Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
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Access a range of health and wellbeing services with a corporate discount on private health insurance
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Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
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Stay active with unlimited access to discounted gyms via the Fitness Passport program
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Convenient, discounted on-site parking
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Enjoy great food with reduced prices at our campus cafés and coffee spots
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Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.
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Be part of something bigger. Make your move with Mater. #GetBetterWithMater
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Applications close Friday, 28th August **** – please note, we may contact applicants prior to the closing date,
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Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‐employment checks (including criminal history, working rights, medical and working with children checks).
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Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities.Visit our Reconciliation webpage.
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Mater ensures all children have an workplace suitable for their safety and wellbeing through proper supervision and safeguarding practices.
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📌 Business Support Officer - Surgical (Queensland)
🏢 Mater Group
📍 Queensland