Job Description
Administration & Customer Support | PART-TIME
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Clean Energy Providers PTY LTD – Nerang QLD
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Administration & Customer Support | Part‐Time
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Clean Energy Providers | Nerang
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We're looking for a reliable, organised and personable Administration & Customer Support person to join our growing team at Clean Energy Providers.
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This is a part‐time role of approximately 25 hours per week, ideally working 9am–2pm, Monday to Friday. This is an on‐site role, working from our office in Nerang.
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There is also potential for additional hours during busier periods.
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The role
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Your responsibilities will include:
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Answering incoming phone calls and assisting customers
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Taking and logging customer enquiries
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Following up new leads and booking appointments with electricians
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Pre‐sales and post‐sales customer follow‐up
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Communicating with customers, electricians, installers and suppliers
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Lodging Energex, Ergon, Essential Energy and other electrical/compliance paperwork
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Assisting with scheduling and job administration
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Adding jobs to the calendar and confirming installation appointments
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Processing and updating customer and job information
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Data entry and maintaining accurate records
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Social media scheduling
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Filing, scanning and document management
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General clerical and administrative duties
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Assisting the team with day‐to‐day tasks
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About you
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We're looking for someone who is:
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Highly organised and able to stay on top of multiple tasks
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Reliable and able to work independently
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Confident communicating with customers over the phone, email and text
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Friendly, professional and comfortable following up customers and leads
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Reliable and able to work independently when working from home
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Tech‐savvy and comfortable learning recent systems
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Detail‐oriented, particularly when dealing with paperwork and customer information
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Ideally experienced in administration, customer service, sales support or a similar role
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Solar/renewable energy experience is a bonus, but not essential. Full training will be provided on our processes and industry requirements.
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The details
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Part‐time: Approximately 25 hours per week
n Hours: Generally 9am–2pm, Monday–Friday (some flexibility available)
n Location: On‐site working from our Nerang office
n Pay: $30–$35 per hour, depending on experience
n Additional hours: Potentially available during busy periods
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If you're looking for a flexible, school-hours role and enjoy keeping things organised, communicating with customers and being part of a busy team, we'd love to hear from you.
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📌 Administration & Customer Support | Part-Time (Gold Coast)
🏢 Clean Energy Providers
📍 Gold Coast