Job Description
Five matters. Same morning. Different clients.If your stomach just dropped, this isn't your role.
n
If you felt something switch on, keep reading.
n
ABOUT US
n
We're The HR Cartel. Outsourced HR and Industrial Relations for Australian SMEs.
n
We don't just send the HR advice email, attach a template, and invoice, leaving the owner alone with the hard part.
n
Where it's needed, we'll get in the room, run the meeting, handle the matter, and close it out.
n
Small team, Gold Coast based, growing fast.
n
THE ROLE
n
You'll be the day-to-day HR and IR support for a portfolio of SME clients.
n
Multiple clients. Multiple matters. All live at once.
n
That's the job. Some weeks it's a performance process, a contract review, an award query and a resignation that's about to become something worse, all before Wednesday.
n
You'll be:
n
n
Advising owners and managers on ER matters — and often doing a lot of the work, not just handing it back
n
Interpreting Modern Awards properly. Not the Pay Guide. The Award.
n
Running and coordinating performance management, disciplinary processes and terminations
n
Drafting contracts, policies and letters that hold up
n
Supporting investigations and Fair Work matters
n
Checking wages and compliance before the problem lands
n
Keeping every client warm, no one waits three days for a callback
n
You'll report to the Head of Client Services,and you'll have backup on anything complex. What you won't have is someone chasing you for updates - you must be proactive.
n
n
WHO WE'RE AFTER
n
5 to 6 years in HR internal, consulting or outsourced, is likely to have provided you with a reasonable level of exposure to Awards, EBAs, the FWC, and IR Commission frameworks.
n




Real ER exposure. You've run performance processes and sat in terminations, not just written the letters.
n
Working knowledge of the Fair Work Act and Modern Awards, enough to advise, and enough to know when to escape.
n
Genuinely comfortable running a volume of matters at once. You triage, you prioritise, and nothing goes quiet.
n
Rapid, clear written communication, most of this job lands in writing lawful, reliable correspondence
n
Client-facing confidenceand acumen. You'll be talking directly to owners who move quickly on your instructions.
n
Consulting or outsourced HR background is an advantage. Not essential.
n
WHAT'S IN IT
n
A competitive package benchmarked against specialist HR and IR consultancies, plus super and a performance incentive
n
Hybrid, 3 days in the office, 2 from home
n
Direct accessto asupportive teamand mentoring. Ask a question, get an answer the same day.
n
Ten years of internal HR experience compressed into two. You'll touch more real IR here in six months than most in-house roles offer in five years.
n
Exposure todifferent industries, different problems, every single week
n
A firm that backs your judgment instead of hedging it.
n
The chance to grow with us, not just work for us – we are on a growth journey, your role expands as the business does.
n
THE HONEST BIT
n
The volume is real. Clients call us when it's already difficult, and you'll carry several of those at once.
n
What you won't do is carry them alone. You'll have backup, structure and a team who genuinely support each other.
n
If you want one project at a time and a quiet Friday, this isn't it. If you're bored in an internal HR seat and you want ten years of experience in two, this is exactly it.
#J-*****-Ljbffr

📌 Hr Consultant (Gold Coast)
🏢 The HR Cartel
📍 Gold Coast