Job Description
Professional Career Transition into Liability Loss Adjusting
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You may have never considered becoming a Loss Adjuster.
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But the professional skills you already have may be exactly what we are looking for.
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LKA Group is seeking experienced professionals who have built strong investigative, technical, legal, insurance, construction or analytical skills and are interested in developing a new career in liability loss adjusting.
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This is not a graduate or entry-level position.
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We are looking for people who already bring substantial professional capability. We will teach the specialist liability loss-adjusting component.
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Your current career might be in:
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Commercial, property, strata or construction loss adjusting
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Insurance claims or technical claims
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Insurance building assessment
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Building consultancy
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Plumbing
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Building or construction
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Construction management
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Engineering
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Building surveying or inspection
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Quantity surveying
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Estimating
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Insurance or fraud investigation
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Private investigation
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Insurance litigation
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Construction law
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Liability or personal injury law
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Claims advocacy
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Restoration or property damage
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Another technical or professional field with genuinely transferable skills
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Your exact job title is less important than what you can already do.
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The skills we value
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We are interested in people who can demonstrate:
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strong skilled judgement and practical common sense;
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investigation and questioning skills, with a natural willingness to keep digging when something does not add up;
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ability to assess evidence, identify what is missing and work out what needs to be obtained next;
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clear, concise written communication;
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confidence dealing with different people, difficult conversations and competing versions of events;
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analytical thinking and problem-solving ability;
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ability to understand technical information;
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sound commercial judgement and the confidence to make decisions;
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professionalism,



objectivity and independence;
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initiative, organisation and the ability to take ownership of their own work; and
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curiosity, persistence and a genuine willingness to learn a new specialist discipline.
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What does a liability loss adjuster actually do?
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You will learn to investigate claims involving property damage, personal injury, defective work, trades, construction and other liability matters.
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That includes:
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establishing what actually happened;
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interviewing insureds, claimants and witnesses;
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gathering and testing evidence;
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attending sites;
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reviewing contracts, photographs, reports and quotations;
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understanding negligence, causation and liability;
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assessing technical and expert evidence;
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identifying other responsible parties;
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preparing reports and recommendations for insurers;
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negotiating outcomes; and
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managing claims from instruction through to resolution.
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What could a typical week look like?
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No two weeks look quite the same. You might attend a site and speak with an insured one day, interview witnesses the next, review photographs, contracts or expert evidence later in the week, and then bring everything together into a clear recommendation for an insurer client.
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We will teach the specialist part
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LKA is developing a practical internal Liability Training Program specifically to develop people into competent liability adjusters.
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Training will include:
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structured learning;
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progressive simulated claims;
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evidence and expert analysis;
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supervised real-file experience; and
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progressively greater responsibility as competence is demonstrated.
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You will not simply complete a course and be handed a caseload.
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The pathway is progressive. You will begin with structured training and supervised investigations, then move into your own liability files and increasingly complex matters as your capability develops.
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Why consider LKA?
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LKA is an established specialist loss adjusting and investigation practice with a solid technical focus. We want this to be a genuine long-term career pathway, not simply a short course followed by a caseload.
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structured internal liability training and supervised development;
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direct access to experienced adjusters and senior technical support;
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exposure to a broad mix of liability, construction, personal injury and technical claims;
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direct involvement with insurer clients as your capability develops;
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genuine flexibility in how and where you work, where appropriate; and
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a pathway toward independent file handling, specialist work and more senior adjusting roles.
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Who this opportunity is for
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This opportunity may suit someone who has reached a point in their existing profession where they want:
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a new intellectual challenge;
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less physical work;
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greater use of their existing technical or investigative knowledge;
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a professional career with variety;
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exposure to insurance, law, investigation and technical problem-solving; or
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a career where experience from another profession is genuinely valuable.
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We are not looking for someone with no professional foundation simply because they are willing to learn.
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We are looking for experienced people whose existing skills can be developed into excellent liability loss-adjusting capability.
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Competitive remuneration will reflect your existing professional experience and transferable expertise.
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📌 Professional Career Transition Into Liability Loss Adjusting (Victoria)
🏢 LKA Group
📍 Victoria