Job Description
Swagelok Australia & New Zealand – Gladstone QLD
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Salary: Market Competitive (based on experience) + Super + work tools
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About Swagelok
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Swagelok is a $2.8B, privately held global company that designs, manufactures, and delivers a broad range of high-quality fluid system products, services, and solutions. We help customers across the world increase energy efficiency, reduce emissions, and reach their sustainability goals.
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Operating since ****, Swagelok has a long-standing vision to be the fluid system experts the world relies on. Through a network of exclusive sales and service centres, we deliver innovation, technical expertise, and unmatched customer service worldwide.
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We're currently seeking a driven and strategic Account Manager to join our Sales team. This role is perfect for a commercially minded, technically astute individual who thrives on taking strong initiative, building strong customer relationships, delivering value-based solutions, and driving sales growth across key accounts.
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About the Role
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Reporting to the Sales Manager, the Account Manager is responsible for executing strategic account plans to grow business across a portfolio of key customers. You'll lead the discovery process with customers, qualify high-value opportunities, and present technical solutions that deliver measurable value.
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This is a proactive, growth-focused sales role, where your focus will be on developing new business and strategic customer partnerships supported by a collaboratively team setting and a globally respected brand.
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Key Responsibilities
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Strategic Account Management
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Develop and maintain strong relationships with key decision‐makers at strategic accounts
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Create detailed Account Plans based on customer drivers, industry trends and upcoming projects
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Understand customer buying behaviours, decision‐making processes, and organisational structures
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Understand customer plant, process & value chain.
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Work collaboratively across Swagelok teams to deliver integrated solutions
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Sales Growth & Opportunity Development
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Identify and develop opportunities using the CRM Opportunity Pipeline and Sales process
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Design and present tailored proposals that demonstrate clear commercial and technical value
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Link Swagelok solutions to customer goals, driving long‐term buying behaviour change
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Create and deliver professional proposals, technical & capabilities presentations, and value-in-partnership (VIP) reports
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Collaboration & Internal Engagement
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Leverage cross-functional teams (engineering, customer service, technical experts) to meet customer needs
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Support customer onboarding with appropriate Swagelok resources and team introductions
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Use tools like the Sales Dashboard to track performance and identify product/service gaps
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Reporting & CRM
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Plan, execute,



and report on all customer interactions via CRM in a timely manner
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Maintain accurate records of opportunities, including win/loss reasons and next steps
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Ensure calendar visibility for "big rock" activities and priority customer engagements
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Personal & Professional Development
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Develop a Personal Development Plan with your manager and complete relevant training
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Participate in Swagelok ANZ and global training modules, and continually build business acumen
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Stay informed about the competitive landscape and evolving customer challenges
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What We're Looking For
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Legal working rights in Australia for full-time work
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Proven ability to develop and maintain strong customer relationships
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Strong communication, negotiation, and presentation skills
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Ability to collaborate with cross-functional teams and manage multiple stakeholders
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A proactive, solutions-focused mindset with attention to detail and accountability
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Ability to quickly grasp technical concepts and communicate them effectively
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Experience in industrial sales, especially in sectors like Oil & Gas, Chemical Processing, Mining, R&D;, Clean Energy
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Engineering degree or Trade Qualification
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Why Join Us?
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Be part of a trusted and respected global brand
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Work in a supportive, values-driven team environment
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Develop your skills with structured training and continuous development opportunities
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Contribute to high-value customer solutions that make a real impact
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Build a meaningful career with strong growth potential
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#J-*****-Ljbffr

📌 Account Manager (Gladstone Central)
🏢 Swagelok Australia & New Zealand
📍 Gladstone Central