Job Description
BSC Bankstown Sports Club – Baulkham Hills NSW
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Baulkham Hills Sports Club is a thriving community club dedicated to delivering exceptional hospitality, entertainment, dining and sporting experiences. We pride ourselves on creating a welcoming environment for our members and guests while fostering a positive and supportive culture for our team.
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As we continue to grow, we are looking for an experienced hospitality leader who is ready to take ownership, lead by example and play a key role in the Club's future success.
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About the Role
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We are seeking a passionate and hands‐on Duty Manager to oversee the day-to-day operations of the Club and ensure exceptional service standards are delivered across all areas of the business.
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Reporting to Venue Manager, you will be responsible for leading frontline teams, driving operational excellence, maintaining compliance standards and ensuring a safe, seamless and enjoyable experience for our members and guests.
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Key Responsibilities
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Leading and supporting teams across bar, gaming, functions and general operations
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Delivering outstanding customer service and handling escalated customer concerns
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Supervising staff performance, training and daily work allocation
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Ensuring compliance with RSA, RCG and Club policies and procedures
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Maintaining high standards of presentation, safety and venue operations
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Managing cash handling, reconciliations and incident reporting
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Assisting with stock control, security and venue maintenance requirements
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Supporting functions and special events as required
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This is an excellent opportunity for an ambitious hospitality professional who wants to make a genuine impact and grow their leadership career within a respected community club.
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About You
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You are a mature, reliable and highly motivated hospitality professional who leads from the front. You are comfortable making decisions, holding standards, mentoring team members and taking responsibility for operational outcomes.
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To be successful, you will bring:
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Previous experience as a Duty Manager, Supervisor or Team Leader within hospitality, clubs, pubs or gaming venues
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Current RSA and RCG Competency Cards
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Strong leadership, coaching and people management skills
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Exceptional customer service and communication abilities
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Experience managing compliance, cash handling and venue operations
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Solid problem-solving skills and the ability to remain calm under pressure
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A flexible approach to working evenings, weekends and public holidays
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Why Join Us & What's in It for You
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5 weeks Annual Leaveplus additional Wellbeing Leave
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Generous daily meal allowanceused across the venue
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Free, secure underground parking+ discounted car washes
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Lead in a high-impact rolewithin one of Australia's leading clubs
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Exposure to large‐scale, complex operationsthat grow your capability fast
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Ongoing leadership development, training, and internal career progression
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Reward & recognition programsthat value performance
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Supported by an experienced, collaborative senior leadership team
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If you're a motivated leader who takes pride in developing teams, delivering exceptional service and driving operational excellence, we'd love to hear from you.
#J-*****-Ljbffr

📌 Duty Manager - Baulkham Hills Sports (New South Wales)
🏢 BSC Bankstown Sports Club
📍 New South Wales