Job Description
Prosperosa is a mental health-focused NDIS provider supporting participants across community access, in-home supports and Supported Independent Living (SIL) environments.
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We work primarily alongside participants living with psychosocial disabilities, mental health conditions and complex support needs. Our approach is recovery-oriented, trauma-informed and person-centred, with a strong focus on dignity, independence, emotional safety and meaningful community participation.
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About the Role
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We are seeking compassionate, proactive and emotionally mature Mental Health Support Workers to join our growing team.
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This is a hands-on role supporting participants across community-based supports, individual supports and some SIL environments. Supports may include:
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community access and social participation
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transport and appointments
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emotional support and recovery-oriented engagement
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daily living assistance and routine support
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household tasks completed alongside participants
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documenting progress notes and incidents
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This role is not suited to workers seeking passive support shifts. Staff are expected to actively engage with participants,



contribute to support routines and provide meaningful person-centred support.
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What We're Looking For
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Successful applicants will:
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have experience in mental health, disability or community services
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remain calm and professional under pressure
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maintain strong qualified boundaries
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have excellent communication and interpersonal skills
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be reliable, proactive and team-oriented
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be comfortable supporting participants with psychosocial disability and behavioural complexity
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work confidently both independently and within a team
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Desirable
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Certificate III or IV in Individual Support, Mental Health or Community Services
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Mental Health First Aid
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Trauma-informed practice
knowledgeExperience
in psychosocial disability supportsMedication competency training
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Why Join Prosperosa?
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Supportive leadership team
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Mental health-focused participant cohort
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Ongoing training and supervision
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Diverse community and support-based shifts
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Meaningful and relationship-based support work
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📌 Mental Health Support Worker (Queensland)
🏢 Prosperosa
📍 Queensland