Job Description
Level 1 Project Service Desk Support Agent
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Immediate start(August3)
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Contract roles x 6 3 weeks only August ***** inclusive.
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Citizenship or NV1 needed due to client security level requirements (No PR, SV, Visa etc sorry)
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Our client has an immediate need to boost the Project Support Team with 6 new people with some work experience or a genuine love of Technology and Computers. You will be creative and passionate about Technology and eventually able to Support all Level of Users.
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Your background
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Skills & Experience
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Most importantly - a genuine interest in Computers and Support. Not neccessarily Bachelor degree qualified as this is a training role. Our client will enhance your current IT Skills. (you will need a good grasp of Computers and Networking)
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Some experience or working knowledge of an IT service desk function, including the provision of first level support and managing calls to resolution via ticketing and queues
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Possibly some experience working within a structured IT governance model
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Knowledge of Microsoft Windows based environment including or part of Windows 10, Exchange and Office 365 e-mail, Teams, Intune, SharePoint systems, Active Directory, Office 365 and third-party applications
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Good Entra knowledge
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Good Excel knowledge
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Token Provisioning knowledge
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Good knowledge of Hardware Builds
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Some exposure to supporting networks including wired and wireless devices, video conferencing with Microsoft Teams, and remote access solutions
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Maintaining a high level of communication and customer satisfaction
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High level of verbal and written communications
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Demonstrated ability to identify and improve processes and procedures
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Possib;e experience in Configuring workstations and laptops in line with SOE processes for onboarding and offboarding of users. Head office cabling and desk setup in line with recent starters or projects
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Travel (compensated) will be involved, you will need your own car 5 days a week Monday to Friday on shared hours between 8am to 4pm or 9am to 5pm.
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Your application should include a resume detailing your experience and qualifications.
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To be considered for the role click the 'Apply' button or for more information about this and other opportunities please apply via SEEK or via linkedI

-king-b1a**** for further information.
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📌 Project Support Officer (Victoria)
🏢 Interface Recruitment
📍 Victoria