Job Description
Civil Fire is a Sydney-based fire protection company that provides maintenance & AFSS services to residential strata buildings.
We're growing fast and looking for a reliable and proactive Administration Officer to join our very excellent team.
In this varied role, you'll support our office and field operations to help keep everything running smoothly behind the scenes.
Artarmon, NSW (WFH flexibility once trained) | Full-Time | Immediate Start Available
Key Responsibilities
Answer incoming calls (7:00am – 3:30pm) [hours may be flexible for successful applicant]
Monitor and manage the Service Inbox
Respond to enquiries via email - some straightforward, some more complex
Process work orders and enter bookings for inspections and repairs
Onboard new client contracts into the system
Liaise with building managers, strata, and internal teams
Office Management
Order uniforms and PPE for team members
Manage stationery stock and place timely orders
Organise office equipment (phones, laptops, ladders, etc.)
Coordinate with cleaners to ensure a skilled workspace
Assist with onboarding and induction of new employees
Oversee vehicle fleet documentation and service tracking
Business Operations
Schedule repairs and inspections in coordination with technicians and clients




Track job progress and ensure timely follow-up and completion
Support service delivery by keeping systems and processes running smoothly
Actively participate in Workplace Health & Safety - (upskilling opportunity available: Cert IV in WHS)
Contribute to ongoing improvements in operational efficiency
Skills & Experience
Previous experience in administration essential
Familiarity with fire compliance or a trade industry preferred
Previous experience with Uptick preferred
Strong communication skills and confident phone manner
Excellent attention to detail and time management
Ability to multitask and prioritise in a busy office
A collaborative team player who communicates well with others
Comfortable with Microsoft Office (especially Outlook & Excel)
Why Join Civil Fire?
Two-time winner of the Harry Marryatt Fire Protection Company of the Year
Supportive, down-to-earth team with a positive culture
Stable full-time role with on-the-job training
Convenient office hours – no weekends or late nights.
Work from home flexibility once trained.
Gain exposure to the fire protection industry – learn about the Building Code of Australia, Australian Standards (like AS****), and compliance legislation that keeps buildings and people safe
#J-*****-Ljbffr

📌 Administration Officer (New South Wales)
🏢 Civil Fire
📍 New South Wales