Job Description
Automotive
receptionist/Customer
service receptionist at fyshvick body works
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As our Receptionist, you will be the first point of contact for customers and will play an important role in the day-to-day operation of the business. You will be the first point of contact for customers and will help keep the front office running smoothly at Fyshvick Body Works, a panel beating, smash repair and automotive business.
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Key responsibilities
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Welcoming customers and providing professional customer service
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Answering phone calls and responding to customer enquiries
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Booking vehicles in for repairs, servicing and inspections
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Preparing and updating job cards and customer information
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Liaising with customers regarding vehicle repairs and collection
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Coordinating with panel beaters, spray painters and automotive technicians
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Handling emails, bookings and general administration
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Assisting with insurance/smash repair paperwork where required
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Maintaining an organised and professional reception area
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Following up customers and providing updates on repair progress
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About you
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Friendly,



confident and professional
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Excellent with customers and telephone communication
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Well organised and able to multitask
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Reliable, punctual and well presented
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Comfortable working in a busy automotive setting
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Computer literate with good administration skills
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Able to work independently as well as part of a team
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Previous automotive, panel shop, smash repair or insurance experience is highly desirable, but not essential for the right candidate
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Join an established and growing automotive business
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Friendly and supportive working environment
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Opportunity for long-term employment
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Professional workplace in Fyshwick, Canberra
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Competitive salary based on experience
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Opportunity to develop your automotive administration and customer service skills
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About us
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Fyshvick Body Works is an established and growing automotive business providing panel beating, smash repairs and automotive services under one roof.
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📌 Automotive Receptionist/Customer Service Receptionist At Fyshvick Body Works (Canberra)
🏢 Capalaba Body Works
📍 Canberra