Customer Service Assistant / Administrator
Northern Suburbs | $***** per hour | Monday-Friday | Immediate Start
Are you a confident, friendly and professional customer service superstar who enjoys being the first point of contact?
Frontline Human Resources is currently seeking a Customer Service Assistant / Administrator to join our client's busy and supportive team in Melbourne's Northern Suburbs.
This is a fantastic opportunity for someone who enjoys a mix of customer service, reception and administration, with consistent weekday hours and an immediate start available for the right candidate.
What's on Offer
$***** per hour
Monday to Thursday: 7:30am - 4:00pm
Friday: 7:30am - 2:00pm - enjoy an early finish!
Full-time casual opportunity
Immediate start available
Supportive and friendly team environment
Varied customer service and administration duties
No weekend work
The Role
As the first point of contact for customers, you will play an important role in creating a positive and professional experience while supporting the wider team with day-to-day administration.
Your responsibilities will include:
Answering incoming calls and directing enquiries to the appropriate department
Greeting and assisting customers in the showroom
Handling and qualifying customer enquiries both face-to-face and over the phone
Providing professional and friendly customer service
Completing basic data entry, filing and general administration
Supporting the wider team with day-to-day office requirements
Maintaining a tidy and professional showroom and office environment
Updating information and records within internal systems




Experience using Salesforce and/or Pronto will be highly regarded but is not essential.
About You
We would love to hear from you if you:
Have previous customer service, reception or administration experience
Are confident communicating with customers both in person and over the phone
Have a skilled, friendly and approachable manner
Possess strong communication and interpersonal skills
Are organised with good attention to detail
Are comfortable working in a busy, customer-facing environment
Have basic computer and data entry skills
Are reliable and punctual
Are available to commence immediately or at short notice
About Frontline Human Resources
Frontline Human Resources (FHR) has been connecting people with employment opportunities since ****, helping thousands of candidates secure work across Australia.
Our recruitment specialists support a broad range of industries including transport and logistics, warehousing, civil infrastructure, operations, maintenance, construction, manufacturing and healthcare.
Thank you for considering an opportunity with FHR. Candidates who successfully progress to the next stage will be contacted directly, while all other applicants will be notified by email regarding the outcome of their application.
All applicants must have the right to work in Australia and be willing to undertake a criminal history check, pre-employment medical and/or drug and alcohol testing where required.
Frontline Human Resources is committed to equal employment opportunity and values diversity in the workplace. We encourage applications from people of all backgrounds.
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