Job Description
ICT Support Officer | Service Desk & Microsoft
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Provide frontline ICT support across hardware, software, networks, accounts and devices in a Microsoft on-premises and cloud environment. This is a full time, 100% office-based role in Barton, ACT.
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Location: Barton, ACT
n Work Arrangement: Full-time onsite – 100% office based
n Contract Duration: 3 months with one 3-month extension option
n Security Clearance Requirement: Current Baseline clearance at minimum
n Closing Date: Monday, 31 August **** at 11:59pm Canberra time
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Essential Tasks
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Provide frontline ICT support for hardware, software, network, account and device issues.
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Triage, resolve and escalated service requests and incidents in line with service levels.
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Administer user accounts, systems, devices, software and ICT asset records.
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Support ICT projects,



upgrades, testing, rollouts, cyber security controls and patching.
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Key Criteria
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Demonstrated ICT support experience in an Australian Government or Commonwealth environment.
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Strong troubleshooting skills across Microsoft on-premises and cloud environments.
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Ability to analyse ICT issues, identify risks and develop practical solutions.
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Strong communication, stakeholder engagement and ability to manage competing priorities.
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YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE. Due to the nature of this environment, candidates must hold a current Baseline (or higher) clearance.
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📌 Ict Support Officer (Canberra)
🏢 Compas PTY
📍 Canberra