Job Description
Non-Production Environment Manager - Melbourne
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Ayan Infotech are looking for a Non-Production Environment Manager for a long term contract job opportunity in Melbourne.
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All applicants must have full unrestricted work rights in Australia.
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Title: Non-Production Environment Manager
n Location: Melbourne
n Type: Contract (6 months+, may extend)
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Role Purpose
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The Non-Production Environment Manager is responsible for managing and supporting all testing environments (PTEST, STEST, VTEST) used for development, testing, training, and business-as-usual activities.
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The role ensures these environments are:
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Available and stable
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Secure and properly configured
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Ready for testing and deployments
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Quickly restored when issues occur
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This person also coordinates issue triage, manages environment-related risks, and maintains knowledge of how various applications and systems work together.
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Required Experience
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Technical & Industry Experience
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Experience working in large and complex organisations.
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Experience in industries such as:n
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Postal services
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Logistics
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Transport
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Retail
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eCommerce
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Environment & Release Management
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Strong experience managing enterprise test environments.
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Experience handling software releases and deployments.
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Experience with incident, change, and release management processes.
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Technical Skills
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Essential Knowledge
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SAP applications
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Oracle applications
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Microsoft technologies
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Application dependencies and integrations
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Monitoring & Troubleshooting
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New Relic
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Log analysis and dashboard monitoring
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Process Knowledge
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ITIL Change Management
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ITIL Request Management
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ITIL Conflict Management
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Ensure all non-production environments are available, secure, and fit for purpose.
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Manage and support test environments throughout the project lifecycle.
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Monitor environment health, availability, and performance.
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Coordinate workplace setup and configuration for projects and testing activities.
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Ensure environments comply with security and data protection requirements.
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Release & Deployment Management
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Plan and coordinate software releases and deployments.
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Work with application support teams to deploy code with minimal impact to testing.
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Manage release schedules and deployment plans.
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Communicate deployment timelines and risks to stakeholders.
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Conduct post-release reviews and identify improvement opportunities.
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Lead triage sessions to identify and resolve environment issues.
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Troubleshoot complex technical problems across multiple applications.
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Coordinate teams to quickly resolve incidents and defects.
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Ensure clear communication during outages and service disruptions.
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Improve workplace management processes and governance.
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Enhance monitoring, logging, and reporting capabilities.
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Drive innovation and adoption of new technologies.
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Maintain documentation, standards, and best practices.
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