Job Description
Aged Care Support Worker - Arabic Speaking
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SydWest Multicultural Services – Blacktown NSW
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SydWest Multicultural is a not-for-profit organisation which is committed in providing a broad range of services across Greater Western Sydney, the Inner West and the City of Sydney. We are a leading organisation on cultural diversity offers adaptable and integrated services across the life cycle for refugees and migrants; support for seniors; disability support; women and families; youth; housing support; and settlement services.
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SydWest Multicultural Services' Mission is to deliver quality services meeting diverse needs to maximise individual and community outcomes.
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KEY PURPOSE
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The Aged Care Worker is part of the SydWest's Aged Care Team which is part of SydWest's Aged
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Care Services Division. This position is responsible for providing individual assistance to SydWest's
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Aged Care Consumers as outlined in their individual care plans. The Aged Care Worker role is a
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crucial frontline role which ensures all consumers' needs are met and all services are delivered to
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a Gold Standard.
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KEY ACCOUNTABILITIES
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Provide gold-standard, respectful and culturally sensitive in-home personal care, domestic assistance, social support, transport, flexible respite and a range of other individualised supports to SydWest's Aged Care Consumers
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Provide gold-standard customer service to all SydWest Aged Care Consumers
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Provide SydWest's Aged Care Consumers services consistent with Aged Care Quality Standards and Aged Care Quality & Safety Commission Policies & Procedures
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Adhere to SydWest's Policies & Procedures related to the work being undertaken in order to ensure own & others safety in the workplace
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Ensuring own and others safety in working within a community / remote related role
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ESSENTIAL REQUIREMENTS
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Current driver's license and access to a fully registered and comprehensively insured motor vehicle;
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Personal smart phone & internet access
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Flexibility to work a variety of shifts between Monday – Friday
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Effective verbal and written communication skills to engage effectively with a broad audience
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Knowledge and ability in supporting consumers from a Culturally and Linguistically
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Diverse Background
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Ability to work autonomously supporting consumers living within their own homes
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Current Australian National Police check (or willingness to obtain)
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Current Working with Children Check (or willingness to obtain)
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Current First Aid Certificate (or willingness to obtain)
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DESIRABLE CRITERIAS
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Bilingual - Speaking Arabic is an advantage
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Certificate III or IV in Individual Support – Ageing or similar
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Awareness of the Aged Care Quality Standards and Aged Care Quality & Safety Commission
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YOUR KEY ATTRIBUTES FOR THE ROLE
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Resilience and Courage
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Always be calm and act constructively in highly pressured and unpredictable environments;
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Accept criticism of own ideas and respond in a thoughtful and considered way;
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Continue toward goals in the face of difficulty and adversity.
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Orientation and Self Management
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Maintain focus on goals;
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Independently pursue business objectives in an organised and efficient manner;
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Prioritise work tasks to meet job responsibilities;
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Minimise work flow disruptions to complete high quality work within a specified time frame.
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Good communication and listening skills to ensure professionalism and correct information is provided.
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Flexibility
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Adapt effectively to changing plans and priorities;
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Ability to handle multiple tasks at once.
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📌 Aged Care Support Worker - Arabic Speaking (New South Wales)
🏢 SydWest Multicultural Services
📍 New South Wales