Job Description
As our highly valuedProduct Manager – Home Lending, your role will manage and improve our home lending products across their lifecycle, with a particular focus onAustralian Government 5% Deposit Scheme.
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Supporting our purpose of helping every Australian own their own home,you'lluse customer,marketand performance insights to shape product priorities and bring together teams across the Bank to deliver
simple,competitiveand
sustainable home lending propositions.You'llalso lead Great Southern Bank's product relationship with Housing Australia for the Scheme.
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You'llmake an impact by:
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Managing and evolving home lending products across their lifecycle, balancing customer needs,
commercialoutcomesand
product obligations
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Leading the end-to-end product requirements for the Australian Government 5% Deposit Scheme, including eligibility settings, reporting, data submissions, guarantee place
management,controlsand
remediation
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Acting as a product subject matter expert, providing guidance on Scheme eligibility, product rules,
policyinterpretationand
operational requirements
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Using customer,
market,competitorand
performance insights
toidentifyopportunities
to improve growth, retention,
customerexperienceand
portfolio outcomes
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Monitoring product performance, risks
andemergingopportunities
and translating insights and policy changes into clear priorities and business requirements
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Maintaining product roadmaps and backlogs and coordinating delivery across Distribution, Operations, Credit, Risk, Compliance, Data and Technology
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Building strong relationships with internal stakeholders and external partners, including Housing Australia
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Supporting strong product governance through compliance reviews, audits, assurance activities,



issuemanagementand regulatory reporting
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Maintaining product documentation, procedures,
controls,guidanceand
training materials to support consistent and compliant delivery.
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Do things differently with us
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This is an opportunity to playan important rolein a home lending team that directly supports our purpose.You'llcombine product thinking with hands-on delivery, workingacross the Bank to turn customer needs, data,policyand Scheme requirements into practical outcomes.
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With a particular focus on the Australian Government 5% Deposit Scheme,you'llhelp ensure our proposition continues to support customers on their journey towards home ownership while delivering sustainable outcomes for the Bank.
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To succeed in this role,you'llhave:
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Experience in product management, business analysis, product operations or scheme administration within home lending or financial services
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The ability to translate external rules and policy changes into product requirements, customer journeys,
processes,controlsand
delivery priorities
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Strong analytical and delivery capability across reporting, data quality, backlogs,
testing,assuranceand
issue remediation
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Strong stakeholder management skills and the ability to bring cross-functional teams together to deliver practical outcomes
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A customer-led and commercially minded approach, with the ability to balance customer needs,
productobligationsand
sustainable portfolio outcomes
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Strong attention to detail and ownership, particularly across eligibility requirements,
reporting,controlsand
supporting evidence
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The ability to adapt to changing policy, Scheme requirements, customerdemandand business priorities
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A tertiary qualification in business, finance, economics,
productmanagementor
a related discipline is desirable
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Experience as a Product Owner, Business Analyst or agile delivery professional will be highly regarded.
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Why Great Southern Bank?
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Whatever your role with us,you'llbe part of a force for good.We'reowned by our customers right here in Australia, so our
successbenefitseveryday
people and families. Working at Great Southern Bank,you'llalso enjoy a range of fantastic perks, some examples include:
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Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave and support for professional development.
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Our team members have access to a range of benefits designed to support their
financial,physicaland
mental wellbeing, as well as flexibility to help balance work and life.
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At Great Southern Bank,we'recommitted to building an inclusive and diverse workplace where everyone can feel supported to contribute and grow.
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A little bit about us...
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For over 75 years,we'vebeen putting our customers first, and today our
purposeremainsclear:to
help all Australians own their own home. As a customer-owned bank,we'refocused on doingwhat'sright for our customers and creating positive outcomes for the communities we serve.
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We believe in customers first, always growing, making it happen and keeping it real. If that sounds like the kind of place whereyou'dlike to make an impact,we'dlove to hear from you.
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📌 Product Manager - Home Lending (Queensland)
🏢 Great Southern Bank (Formerly CUA)
📍 Queensland