Job Description
We're looking for a hands‐on Lead Technical Engineer to help develop and maintain PetSure's range of in‐house developed technology assets. This role assumes a high degree of autonomy and future focus, applying critical thinking and strategic skills to drive continuous improvement and best practice against a modernised technology landscape.
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What You'll Do:
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Champion engineering quality and AI adoption across the entire SDLC lifecycle.
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Provide technical leadership and guidance, determining appropriate tools, frameworks and methodologies.
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Govern the quality of code, including robust and secure coding standards, adequate test coverage, documentation and automated code checking.
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Write code in a range of software languages, ensuring it is fit for purpose, secure, performant, maintainable, testable and well documented.
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Actively participate in all phases of the software development lifecycle, including agile ceremonies and supporting the completion of sprint goals.
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Commit code via Git, assist in code reviews, CI/CD activities and production releases, and help troubleshoot issues that arise in production.
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Partner with the Product Owner to ensure solutions align with the needs and expectations of end users, turning customer needs into workable technical outcomes.
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Build strong relationships and work collaboratively across all business units and external partners, championing best practice in reviews, quality and documentation across Squads and Chapters.
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Maintain and update personal knowledge and development to stay current with platform changes, system updates and emerging technologies.
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What You'll Bring:
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Solid coding skills across a range of contemporary coding languages, with a strong understanding of computers and an affinity for technology.
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Excellent verbal and written communication skills, with extensive documentation and technical writing experience.




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Excellent logical thinking and advanced problem-solving skills, with the ability to deliver independently and take ownership.
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Recent commercial experience building software as part of a team, with demonstrable hands‐on coding skills.
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Strong interpersonal and influencing skills, with proven leadership, negotiation, conflict resolution and continuous improvement capabilities.
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Ability to lead effectively in a fast‐paced, yet rewarding environment, committed to achieving deadlines and keeping promises.
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Degree in Computer Science or equivalent commercial experience, with exposure to React and TypeScript, .NET, Terraform, GitHub Actions, Sentry, OpenTelemetry, LaunchDarkly, Auth0 and Kontent.ai highly regarded.
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Why You'll Love Working at PetSure:
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At PetSure, we offer more than just a job—we provide a workplace where pets and people thrive.
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Flexible leave options – including birthday leave, wellbeing leave, and emergency volunteer leave.
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Pet-friendly workplace – bring your pet to our Chatswood office and enjoy free on‐site parking.
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Pet benefits – premium‐waived and discounted pet insurance, pet care leave, and access to on‐site veterinary services.
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Health and wellbeing support – flu vaccinations, mental health programs, and hybrid working options.
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Professional development – access to LinkedIn Learning, study leave, and educational assistance.
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Recognition and rewards – incentive pay, quarterly and annual awards, and service milestones.
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Join Our Team
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At PetSure, we live by our values:
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Being curious and open to possibilities
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Tackling challenges with enthusiasm
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Passionate about pets and their people
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Caring for others and making an impact
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We're an equal opportunity employer and welcome applicants from all backgrounds. Our pet‐friendly environment means you can bring your furry friend to work.
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📌 Lead Technical Engineer (New South Wales)
🏢 PetSure
📍 New South Wales