Job Description
Tilray in Sydney is seeking a Customer Service Representative to manage end-to-end order processing across email, phone, and Shopify storefront.
This role links front-end customers to the wider supply chain, ensuring accurate entry, order validation, and timely fulfillment.
You will collaborate with supply chain teams to monitor SLAs and resolve issues, with a hybrid work arrangement in Sydney.
The ideal candidate has 1–2 years in admin or logistics, solid communication, and experience with
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📌 Customer Experience & Order Fulfillment Specialist (New South Wales)
🏢 Tilray
📍 New South Wales
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