Job Description
An opportunity for an experienced IT Support or Systems Administrator to step into a broader infrastructure-focused role, combining hands-on end-user support with exposure to cloud, systems, security and DevOps practices.
n
This would suit someone who enjoys supporting users and solving problems on the ground, but wants to continue developing their technical capability across cloud and modern infrastructure.
n
What you'll be doing
n
n
Supporting cloud infrastructure, monitoring and operational activities
n
Scripting, automation, CI/CD and DevOps practices
n
Managing and prioritising support tickets, incidents and user requests
n
Playing a key role in a major office consolidation, including supporting the transition and stabilisation of the IT environment
n
Supporting and administering cloud environments across AWS and/or Azure
n
Assisting with user access, identity and authentication across platforms such as Okta, Entra ID/Azure AD and Microsoft 365
n
Supporting Windows and/or macOS devices, applications and endpoint environments
n
Troubleshooting connectivity, VPN, DNS and general infrastructure issues
n
n
You'll ideally come from an IT Support, Systems Administration,



Infrastructure Support or Cloud Support background and still enjoy being hands-on with end users.
n
We're looking for someone with:
n
n
Systems administration or infrastructure support experience
n
Working knowledge of AWS or Azureeither is suitable, with experience across both beneficial
n
Some exposure to DevOps concepts and tooling, particularly CI/CD pipelines such as GitHub Actions or Azure DevOps
n
Experience with, or an understanding of, Infrastructure as Code and cloud provisioning
n
Basic scripting or automation capability using PowerShell, Bash or Python
n
An understanding of monitoring, alerting, incident response and troubleshooting within cloud or infrastructure environments
n
Microsoft 365 and identity/access management experience, ideally including Okta and/or Entra ID
n
An understanding of networking fundamentals including DNS, VPN and TCP/IP
n
A genuine desire to develop from IT support/systems administration into a broader cloud and DevOps-focused position
n
n
This is a outstanding opportunity for someone who doesn't want to move away from the people-facing side of IT, but does want to broaden their technical experience.
#J-*****-Ljbffr

📌 Systems & Cloud Support Engineer (Victoria)
🏢 Agrifutures
📍 Victoria