Job Description
Hughes Family Dental is seeking a dedicated and organised Dental
Receptionist/Management
professional to join our team in Bundaberg, Queensland. This is a Casual / Part-time / Full-Time position (dependant upon applicant) that offers the opportunity to be the welcoming face of our practice whilst taking on key administrative and management responsibilities. You will play a vital role in ensuring our patients receive exceptional service from their first point of contact, whilst supporting the smooth operation of our dental practice. Approximately ***** hours per week for the right applicant.
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What you'll be doing
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Managing patient appointments and scheduling to optimise practice efficiency and patient satisfaction
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Greeting patients in a warm and professional manner, creating a positive first impression of Hughes Family Dental
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Processing patient payments, managing invoicing and maintaining accurate financial records
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Handling incoming calls and enquiries with professionalism and courtesy
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Maintaining patient records and ensuring confidentiality in accordance with privacy regulations
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Coordinating communication between clinical and administrative staff to ensure seamless patient care
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Assisting with practice management duties
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Supporting the dentist and clinical team with administrative tasks as needed
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Providing general administrative support to ensure the practice operates efficiently
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What we're looking for
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Excellent organisational and time-management skills with the ability to manage multiple tasks simultaneously
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Strong communication skills, both written and verbal, with exceptional customer service abilities
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Proficiency in computer systems and dental practice management software
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A professional and friendly demeanour with genuine passion for patient care
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Ability to work independently and as part of a team in a fast-paced workplace
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Reliability and commitment to maintaining confidentiality and professional standards
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No experience required in this role but the ability to learn quickly and adapt necessary is important
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What we offer
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At Hughes Family Dental, we value our team members and are committed to providing a supportive and collaborative work environment. We foster a workplace culture built on respect, teamwork and a shared commitment to excellence in dental care.
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About us
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Hughes Family Dental is a trusted dental practice serving the Bundaberg community. We are dedicated to providing comprehensive, high-quality dental care in a welcoming and patient-centred environment. Our team is passionate about helping patients achieve and maintain excellent oral health, and we pride ourselves on delivering exceptional service with a personal touch. We believe in creating a positive experience for every patient who walks through our doors, and our team plays a crucial role in achieving this goal.
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📌 Dental Receptionist/Management Role (Bundaberg Central)
🏢 Hughes Family Dental
📍 Bundaberg Central