Job Description
Area Manager - New England and Western Community Supports - Full Time
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Challenge Community Services – Tamworth NSW
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Our Community Supports Area Manager roleis a senior leadership position responsible for overseeing service delivery, team leadership, and operational performance across a large geographical area or revenue portfolio.
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This role ensures the delivery of high-quality, person-centred services aligned with the NDIS Practice Standards and Challenge Community Services' values.
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Challenge Community Services welcomes applications from candidates located across the regions we support throughout the broader New England and Western area.
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Competitive Remuneration and Benefits
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Fitness Passport access for you & family (eligibility criteria applies)
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Salary packaging options, including meal and entertainment card (if eligible)
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Fully maintained company vehicle with FBT contribution
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Supportive team culture that values your expertise
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Birthday leave – take the day off to celebrate you!
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Job Satisfaction – make a real difference
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Duties:
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Lead and support Frontline Leaders to deliver secure, high-quality services.
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Oversee operational performance, including KPIs, budgeting, and revenue.
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Ensure compliance with NDIS Practice Standards and legislative requirements.
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Drive continuous improvement, quality audits, and risk management.
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Promote positive behaviour support and person-centred practice.
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Build strong relationships with clients, families, and key stakeholders.
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Use systems and data to improve efficiency and service outcomes.
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Willingness to travel regularly across the designated region to support teams, services, and stakeholders.
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Skills and Experience:
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Senior leadership experience within disability or community services.
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Strong knowledge of NDIS Practice Standards and compliance.
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Proven capability in operational and financial management.
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Excellent leadership, communication, and stakeholder engagement skills.
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Ability to manage complex priorities and analyse performance data.
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Demonstrated commitment to person-centred practice and positive behaviour support.
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Tertiary qualifications in Community Services, Disability, Social Science, or related fields.
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Experience coaching or training staff and leaders.
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About Us:
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For over 65 years, Challenge Community Services has been empowering individuals and strengthening communities. We provide disability accommodation, foster care, allied health, and supported employment services – all with a focus on inclusion and respect.
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Applications Close: 28th August ****
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We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.
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📌 Area Manager - New England And Western Community Supports - Full Time (West Tamworth)
🏢 Challenge Community Services
📍 West Tamworth