Please confirm in your cover letter your level of Auslan proficiency and that you hold a current driver's licence and have access to a reliable car.
1. Position Purpose - The role of a Disability Support Worker is to support National Disability Insurance Scheme (NDIS) participants who are deaf or hard of hearing with or without additional disabilities.
You will be required to appropriately support our clients with opportunities to reach their individual goals while building up independent living skills.
You may work individually with clients and/or coherently with their families.
Support may be delivered in the community or in the home.
2. Vision, Mission & Values
All staff are required to uphold and incorporate in their day-to-day work, the Vision, Mission and Values of Signpedia.
• Our Vision is to build a strong Deaf and hard of hearing community that supports each other.
• Our Mission is to:
o Educate and empower people with disabilities to become more confident and independent in their learning and socialisation.
o Assist with communicate techniques and strategies to foster understanding between Deaf, HoH, non-verbal and hearing members of the community.
o Assist those with disabilities and their families to live a better quality of life with lessons and techniques developed through Signpedia.
o Create a network of community supports, role models and unity in the Deaf community.
o Promote continuity of Auslan and the Deaf community for future generations.
• All Signpedia's operations and activities are built upon the Values of:
– Problem Solving
– Empowerment
– Commitment
– Community
– Integrity
• Signpedia staff are required to follow the "Signpedia Code of Conduct" and the "NDIS Code on Conduct" while performing their duties.
3. Team Values
• Actively participate in initiatives to uphold, build and promote a positive and collaborative workplace.
• Respect independence, dignity and privacy of all clients.
• Maintain confidentiality of clients' information as per Signpedia policies.
• Build positive professional relationships with families and other stakeholders.
• Establish effective working relationships with clients, while maintaining professional boundaries.
4. Duties and Responsibilities:
• Social Support: You may be required to provide support for social and recreational activities, either in the home or while accessing the community, to attend social groups, visit friends/family, active hobbies such as bike riding, going places for fun, playing sport and attend classes etc, to help with development of basic literacy, budgeting, interaction, and communication.
§ Objective:



to support people with a disability to achieve independence, social and economic participation.
Help with health and wellbeing, to meet new people to learn and improve social skills
• Daily Life Support: You may be required to assist with everyday needs including, but not limited to, domestic duties in the home such as meal preparation, household cleaning, cooking, dressing etc.
As well as support to go shopping & attend personal appointments, to assist with their regular tasks and chores.
§ Objective: to assist people with a disability to complete their everyday personal activities and build their independent living skills at home and in the community.
• Personal Care Support: You may be required to assist with daily personal activities including, but not limited to, personal hygiene (bathing, grooming, oral hygiene), eating and drinking, help with use of aids and appliances such as hearing and communication devices and mobility aids, mobility and transferring.
§ Objective: to assist people with a disability with their functional skills.
• Transport: you may be required to provide transport support for clients to access community and social activities, attend medical appointments, attend social outings, attend events and shopping.
§ Consent: To use your own personal vehicle to transport clients.
• Medication: you may be required to monitor clients taking their medication or administer medication if requested by your supervisor/national manager.
• Support clients work on and achieve their goals by responding to their individual needs to increase independence and confidence.
• Promote and encouraging independence by enhancing and developing their skills.
• Participate in organising meaningful daily activities for the client.
• Provide quality & competent support in a safe manner with care and skill.
• Respect client's choice and control, privacy, and decision-making.
• Complete all Case Notes, reports and documentation in timesheets and as required.
• Observe and report changes in client's health, behaviour, needs or circumstances in your case
notes/incident reports and alerting Signpedia support coordinators and supervisor.
• Ensure a positive public image and represent Signpedia throughout the community.




• Manage finances and petty cash as required.
• Undertake other duties and functions as directed, commensurate with current level of skills and
classification.
5. Training & Professional Development
• Participate in yearly performance reviews with management and HR.
• Attend all mandatory training as requested by Signpedia.
• Seek opportunities to undertake personal trainings in consultation with management.
6. Work Health and Safety (WHS)
• Maintain your own health and safety and all others while at work.
• Comply with the requirements of the WHS regulations and Signpedia policies.
• Report hazards and risks following policies in place.
7. Key Performance Indicators
• Demonstrate punctuality and reliability.
• Proof of clients' and families' satisfaction with services provided.
• Proof of successful achievement of NDIS participants' goals.
• Effective documentation and up to date records.
• Effective teamwork and positive work practices.
8. Selection Criteria
• Intermediate level Auslan proficiency is required for this role.
• Minimum Certificate III in Disability Services or similar and/or equivalent knowledge and experience in
providing quality community services for people with disabilities.
• Positive written, verbal, and non-verbal communication skills.
• Ability to adapt to different methods of communication style to suit clients' needs.
• Demonstrated skills in researching information and developing effective and innovative support options.
• Computer literacy skills.
• Able to be open-minded, adaptable and explore creative ways to meet clients' individual support needs and difficulties.
• Demonstrated networking skills and ability to develop networks within the disability industry.
• Ability to work collaboratively with others and alone with minimal supervision.
• Demonstrated ability to empathise with people with a disability and their families/carers.
• High standards of ethical and professional behaviour.
9. Additional Requirements
• Current and valid NDIS Worker Screening Check
• Current and valid Working with Children Check
• Current and valid Driver's Licence
• Comprehensive car insurance to transport clients
• Current First Aid Certificate
• Current CPR Certificate
• Comply with any additional state-related screenings as required by the NDIS
• Completed NDIS Modules:
o NDIS Worker Orientation Module
o NDIS Supporting Safe and Enjoyable Meals Module
o NDIS Supporting Effective Communication Module
o NDIS Induction Module

📌 Disability Support Worker – Cairns | Auslan Skills & Car Required (Queensland)
🏢 Signpedia
📍 Queensland