Job Description
This is a varied, customer-focused position supporting our Sales, Service, Parts and Administration departments. You will be responsible for managing our reception area, directing customer enquiries and helping the dealership operate smoothly.
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As the first point of contact, you will play an key role in creating a warm and positive experience for every customer who visits or contacts our business.
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Key responsibilities
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Welcoming customers and directing them to the appropriate department
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Answering and transferring incoming telephone calls professionally
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Maintaining a clean, organised and welcoming reception area
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Assisting with customer refreshments and hospitality
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Receiving and distributing mail, deliveries and correspondence
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Providing general administrative support across the dealership
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Assisting with data entry, filing and document preparation
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Supporting dealership events and customer functions when required
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Working closely with the Sales, Service, Parts and Administration teams
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About you
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Friendly, approachable and confident when dealing with customers
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Well presented, professional and reliable
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An excellent verbal and written communicator
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Highly organised,



with strong attention to detail
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Comfortable managing multiple tasks in a busy workplace
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Confident using computers, email and Microsoft Office programs
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Able to work independently while also contributing to the wider team
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Committed to providing outstanding customer service
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Previous reception, administration, hospitality or customer-service experience would be highly regarded
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Experience within an automotive dealership is an advantage but is not essential, as training will be provided
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About us
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Cricks Tweed is a busy multi-franchise dealership representing Xpeng, Subaru, Jaecoo, KGM and Mitsubishi. We welcome a wide variety of customers every day and operate as an established automotive dealership with a supportive and professional team environment.
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A full-time position within an established automotive dealership
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The opportunity to represent five exciting vehicle brands
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A supportive and professional team environment
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Training and opportunities for career development
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A varied role with regular customer and staff interaction
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Employee benefits available through the wider dealership group
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📌 Receptionist (Tweed Heads)
🏢 Cricks Auto Group
📍 Tweed Heads