Job Description
St Marys Diggers and Band Club - St Marys NSW
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As Club Supervisor, you will take responsibility for the Club's day-to-day operations during your shift. You will be a visible leader on the floor, supporting our teams, making decisions, managing operational issues and ensuring our members and guests receive a consistently high level of service. You will gain experience across our Gaming, Reception, Food & Beverage, Bars, functions, promotions and entertainment operations.
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Key responsibilities
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Lead the Club's daily operations during your shift
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Provide direction, support and coaching to operational teams
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Manage customer enquiries, complaints and service recovery
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Ensure high standards of member and guest service
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Oversee gaming operations, cash handling and large payouts
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Monitor responsible gambling, RSA and regulatory compliance
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Manage incidents, emergencies, security and WHS matters
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Monitor staffing and make operational decisions throughout the shift
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Complete shift reports and provide clear operational handovers
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Support Club promotions, functions,



events and major trading periods
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About you
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Previous supervisory or leadership experience
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Strong hospitality and customer service experience
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Confidence making decisions and managing challenging situations
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Excellent communication and people skills
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A professional and solutions-focused approach
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Strong operational awareness
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Current RSA and ARCG qualifications
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Flexibility to work a rotating roster, including nights and weekends
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A rotating 4-day, 38-hour week with a mix of day, night and weekend shifts
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Advantages and work conditions
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Pick up an additional shift and get paid for it
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Meal Allowance while on shift
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Ongoing training and career development
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Genuine career advancement opportunities
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A supportive leadership team focused on developing our people
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St Marys Band Club is looking for a Club Supervisor to join our leadership team.
#J-*****-Ljbffr

📌 Club Supervisor (New South Wales)
🏢 St Marys Diggers & Band Club
📍 New South Wales