Job Description
We are supporting a leading global technology company in hiring a Pre-Sales Engineer / Solutions Engineer (SE) to support its continued growth in the Australian market.
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This is a highly customer facing technical role, working closely with the sales team to support major enterprise opportunities through solution consultation, technical presentations, product demonstrations, project support and troubleshooting.
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Key Responsibilities:
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Provide pre sales technical support for the Australian market, working closely with Account Managers on major enterprise opportunities.
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Engage customers to understand their technical requirements and recommend suitable solutions.
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Conduct solution presentations, technical discussions and on site product demonstrations / demos.
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Support solution planning and proposal development throughout the sales cycle.
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Provide technical support and troubleshooting for projects, including post-sales issues where required.
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Support the development of large enterprise customers and System Integrator (SI) partners.
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Work closely with overseas pre sales and R&D; teams on technical requirements and solutions.
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Support local offline marketing activities and customer-facing events when required.
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Job Requirements:
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Bachelor's degree in
Telecommunications,
Electronics, Computer Science, IT, or a related discipline.
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2+ years of relevant IT / technical experience.
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Experience within IT hardware, communications, AV, display, video conferencing or related technology products would be advantageous.
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Strong technical aptitude with good customer requirement analysis and problem solving skills.
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Comfortable conducting customer visits, technical presentations and on-site demonstrations independently.
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Good written and verbal communication skills in English and Chinese, as the role requires regular coordination with China-based technical/R&D; teams.
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Existing Australian working rights / local status required.
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Candidates with robust IT hardware/product technical support experience, good communication skills and solid hands-on customer-facing experience are welcome to explore the opportunity.
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📌 Pre Post Sales Engineer (New South Wales)
🏢 PDR Group
📍 New South Wales