Job Description
We have an exciting opportunity for a Full Time Group Reservationist to join our enthusiastic team at Metro Hotel Marlow Sydney Central
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Daily duties include but are not limited to:
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Process all domestic and international group reservations from the quotation stage to check-in.
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Undertake all Group Reservation tasks such as actioning release backs, follow-up deposit schedules and loading rooming list.
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Use of the hotel PMS (Room Master) to complete and process all
reservations/amendments/cancellations
made by telephone and email.
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Responding to all other guest calls and e-mails in a timely manner.
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Be up to date with current hotel promotions and packages.
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Maintain a positive selling approach to maximise yield in both occupancy and rates.
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Ability to work in a fast-paced team setting.
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Ability to effectively manage your time and multitask to ensure deadlines and timeframes are met.
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Strong attention to detail to ensure all data is entered correctly.
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Skills and experience:
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Previous experience in a similar role.
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Excellent communication skills, including both verbal and written.
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High level of attention to detail.
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Available to work full time and any extra hours if necessary.
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Full working rights in Australia are essential to be considered for the role.
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Experience is preferred.
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Please note that only candidates who meet the required criteria will be notified.
n Metro Hospitality Group is an EEO Employer
n PRINCIPALS ONLY
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📌 Full Time Group Reservationist (New South Wales)
🏢 Metro Hotels
📍 New South Wales