Job Description
Milestone IT are partnering with a major Enterprise Retailer undergoing significant operational modernisation.
They require an experienced Service Delivery Business Analyst to join a high-visibility 6-month contract, bridging IT service teams and business operations to optimise ITSM frameworks and end-user support across store networks.
You will map delivery workflows, define SLAs, capture requirements, and drive change initiatives to reduce store downtime.
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📌 Contract It Service Delivery Ba - Retail Itil (Victoria)
🏢 Milestone It
📍 Victoria
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