Job Description
Workshop Quality & Compliance Officer (Volkswagen and Cupra)
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We are looking for an experienced, technically minded Automotive Quality Controller to join our high-volume Service Department.
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This is a key role ensuring workshop repairs, documentation and warranty claims meet Volkswagen factory standards before the vehicle leaves the workshop.
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Automotive Quality Controller
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Volkswagen Dealership – Artarmon, NSW
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What you'll be doing
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Quality checking completed servicing and repairs
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Auditing repair orders for accuracy and compliance
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Ensuring DISS reports and Guided Fault Finding are completed correctly
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Verifying manufacturer repair procedures have been followed
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Checking supporting documentation, photos and diagnostic records
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Identifying incomplete or non-compliant work before vehicle handover
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Helping protect the dealership from repeat repairs and warranty rejections
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What we're looking for
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Qualified automotive technician or strong technical dealership background
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Valuable understanding of manufacturer repair procedures
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Excellent attention to detail
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Confidence to challenge work that doesn't meet the required standard
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Strong communication and organisational skills
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Volkswagen experience would be highly regarded, but is not essential for the right candidate.
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This is an important role in a busy, high-performing dealership where quality, compliance and getting the job right the first time matter.
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Only shortlisted applicants will be contacted.
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