Job Description
Administration & Accounts Officer
n
Join a Local Team That Gets Things Done
n
PestX Pest Control and Carpet Cleaning is growing, and we're looking for a switched-on Administration & Accounts Officer to join our Rockhampton team.
n
This is not a quiet back-office admin role.
n
You'll be at the centre of a busy service business — speaking with customers, booking jobs, coordinating technicians, managing emails, following up accounts and helping keep the day running smoothly.
n
If you're organised, confident on the phone, excellent with written communication and genuinely care about getting the details right, we want to hear from you.
n
What You'll Be Doing
n
Your day will include:
n
n
Answering inbound customer calls with confidence and professionalism
n
Booking jobs and coordinating technician schedules
n
Responding to customer enquiries and following up leads
n
Communicating with homeowners, real estates, builders and commercial clients
n
Preparing reports, documentation and customer correspondence
n
Following up outstanding accounts
n
Supporting general accounts administration
n
Updating customer and job information accurately
n
Working within established systems and processes
n
Supporting our technicians and wider PestX team
n
n
Attention to detail is critical.
n
Pest control involves important documentation, reporting and compliance requirements. We need someone who understands that the little details matter.
n
What We're Looking For
n
You must have:
n
n
Previous administration experience
n
Excellent written English, grammar and spelling
n
A confident and professional phone manner
n
Strong customer service skills
n
Excellent attention to detail
n




Strong organisational and time-management skills
n
Confidence using computers and learning new systems
n
Ability to manage multiple priorities
n
A calm approach when things get busy
n
Professional presentation and communication
n
Ability to follow systems and processes consistently
n
n
Highly Regarded
n
Experience with any of the following will be an advantage:
n
n
ServiceM8
n
Xero
n
Trade or service-based businesses
n
Scheduling field technicians
n
Accounts administration
n
Real estate or property management clients
n
Customer follow-up and sales support
n
n
The Person We're Looking For
n
Qualifications are great, but attitude, communication and attention to detail matter just as much to us.
n
You'll suit PestX if you're the person who:
n
n
Notices when something doesn't look right
n
Takes ownership instead of waiting to be asked
n
Enjoys helping customers
n
Can have several things happening at once without losing track
n
Communicates clearly with customers and teammates
n
Takes pride in producing accurate work
n
Likes being part of a busy, supportive team
n
n
Why PestX?
n
PestX is a growing Central Queensland pest management company with a strong reputation across residential, commercial, real estate and construction services.
n
We're local, professional and ambitious — without the corporate environment.
n
You'll receive:
n
n
$65,000–$72,000 + Super, depending on experience
n
Stable, full-time employment
n
Supportive leadership and a excellent team environment
n
Established systems and processes
n
Training and support
n
Variety in your day
n
Opportunities to develop as PestX continues to grow
n
The chance to become an important part of a successful local business
n
#J-*****-Ljbffr

📌 Administration Assistant (Rockhampton)
🏢 PestX
📍 Rockhampton