Job Description
Disability & Mental Health Support Person
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MiChoice Disability Supports – Toowoomba QLD
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MiChoice Disability Supports is seeking a compassionate and dedicated Disability & Mental Health Support Person to join our NDIS registered team in Toowoomba, QLD. This is a casual position offering stable working arrangements to support individuals with disabilities and mental health challenges. In this role, you will play a vital part in enabling people to live independently, participate in their communities, and achieve their personal goals. You will work directly with participants to provide practical support, encouragement and companionship whilst promoting dignity, choice and inclusion.
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Key responsibilities
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Provide direct, hands-on support to participants with disabilities and mental health needs in their homes and community settings
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Assist with daily living activities including personal care, meal preparation, budgeting and household management
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Support participants to access community activities, appointments and social engagement opportunities
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Develop and maintain positive, respectful relationships with participants, building trust and understanding their individual needs and preferences
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Assist participants in developing life skills and independence within a supportive environment
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Document and communicate participant progress, observations and any concerns in accordance with organisational procedures
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Work collaboratively with families, carers, support coordinators and allied health professionals to ensure consistent and holistic support
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Maintain participant confidentiality and adhere to safeguarding and duty of care principles
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Respond sensitively to mental health crises or challenging behaviours, using de-escalation techniques as appropriate
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Contribute to a culture of respect, inclusion and person-centred practice
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What we're looking for
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Genuine passion for supporting people with disabilities and mental health challenges
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Strong interpersonal and communication skills with the ability to build rapport and maintain professional boundaries
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Patience, empathy and a non-judgmental approach to supporting diverse individuals
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Physical capability to assist with personal care and mobility support when required
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Flexibility and adaptability to work with varying participant needs and preferences
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Ability to maintain confidentiality and respect participant privacy
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Reliable and punctual
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A current Working with Children Check (or willingness to obtain one) and current Police Clearance or willingness to obtain both
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experience advantages, however, not required; On job training provided
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Knowledge of person-centred practice and the NDIS (National Disability Insurance Scheme) would be advantageous,



however will be provided
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Current First Aid and CPR certification (or willingness to undertake training)
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Current driver's licence and reliable access to transport would be beneficial
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Worker screening [yellow] card [or willingness to obtain one]
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What we offer
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At MiChoice Disability Supports, we value our team and provide a supportive, inclusive workplace where your contribution makes a real difference. We offer:
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reliable casual work arrangements that fit around your lifestyle
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Opportunities for professional development and training to enhance your skills and knowledge
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Supportive team environment with access to supervision and guidance
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Competitive casual rates of pay
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The satisfaction of making a positive impact on people's lives and wellbeing
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About us
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MiChoice Disability Supports is a NDIS registered provider committed to delivering person-centred, high-quality support services to people with disabilities and mental health needs across Queensland. We work with the NDIS and other funding bodies to help participants achieve their goals, build independence and participate fully in community life. Our values centre on respect, dignity, choice and inclusion.
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We believe everyone deserves the opportunity to live a full and meaningful life with the right support in place. We pride ourselves on recruiting compassionate, dedicated staff who share our commitment to making a positive difference in the lives of those we support.
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📌 Disability & Mental Health Support Person (Toowoomba)
🏢 MiChoice Disability Supports
📍 Toowoomba