Job Description
Smart Urban Properties Australia (SUPA) in South Melbourne seeks a Customer Service Officer to be the first contact for customers using our energy and smart property services.
Reporting to the Customer Service Manager, you will support a broad range of enquiries via phone and digital channels, delivering transparent, timely and practical outcomes.
Day‐to‐day tasks include responding to emails and calls about hot water, solar, EV charging and billing, handling around 20 contacts per day, and resolving
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📌 Customer Service Officer - Smart Energy & Buildings Hybrid (Melbourne)
🏢 Smart Urban Properties Australia
📍 Melbourne
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