Job Description
Bring Your Experience. Bring Your Heart. Bring Your Genuine Care.
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At Care That Matters, we believe great support starts with one thing:
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Genuine human connection.
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It's the conversation that makes someone smile.
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The encouragement when something feels difficult.
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The patience to try again.
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The little moments that build confidence.
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The trust that grows over time.
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And, most importantly, recognising that the person you support is not defined by their disability. They are a person first — with their own story, goals, choices, personality and way of doing things.
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We're looking for Female Disability Support Workers who understand the difference that genuine connection can make.
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People who bring experience but also bring empathy.
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People who know when to step in — and when to step back.
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People who listen.
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People who notice the little things.
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People who celebrate the big things.
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People who genuinely care.
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ABOUT THE ROLE
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No two people are the same, which means no two days in support are the same.
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As a Disability Support Worker with Care That Matters, you'll work alongside the people we support to help them live as independently, confidently and meaningfully as possible.
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Depending on the individual, your role may include:
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Supporting everyday routines and personal care
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Building independence and developing life skills
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Supporting community access and participation
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Attending appointments, activities and social events
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Assisting with household tasks and everyday living, including ILO
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Supporting personal goals and individual plans
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Encouraging confidence, choice and independence
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Supporting people to make their own decisions
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Providing calm, respectful support during challenging moments
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But the role is about much more than completing a list of tasks.
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You'll be there to listen, encourage, empower and walk alongside someone.
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WHAT YOU'LL BRING
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We're looking for someone who is compassionate, reliable, respectful and genuinely passionate about supporting people to live life on their own terms.
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You'll ideally have previous experience in disability support and understand the importance of person-centred practice, dignity of risk, choice and control, and maintaining professional boundaries.
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You'll also need:
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Current Australian Driver's Licence
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Reliable vehicle with comprehensive insurance
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Current NDIS Worker Screening Clearance — NO CARD / NO START
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Current Blue Card, where required — NO CARD / NO START
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Current First Aid & CPR Certificate
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Completion of the NDIS Worker Orientation Module
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Working rights in Australia
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Ability to meet all relevant employment, NDIS and organisational compliance requirements
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A Certificate III in Individual Support or a related qualification is desirable.
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But qualifications are only part of what makes a excellent Support Worker.
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We're interested in the person behind the résumé.
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We're looking for someone who brings kindness, patience, common sense, reliability and a genuine desire to make a difference.
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THIS IS MORE THAN A JOB.
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It's being trusted to become part of someone's life.
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It's helping someone discover what they can do.
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It's celebrating progress that others may not notice.
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It's building confidence through small, consistent steps.
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It's creating moments of connection.
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It's showing up — reliably, respectfully and genuinely.
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And sometimes,



it's simply being the person who makes someone's day a little better.
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WHY CARE THAT MATTERS?
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At Care That Matters, we believe our Support Workers matter just as much as the people we support.
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We want to create a workplace where our team feels supported, respected, heard and valued.
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Our approach is built around:
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Kindness
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Connection
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Respect
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Teamwork
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Professionalism
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Genuine Care
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We believe that when our Support Workers feel supported and proud of the work they do, that naturally flows through to the people we support.
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You'll have the opportunity to make a genuine difference in someone's everyday life.
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To build confidence.
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To celebrate the wins — big and small.
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To support people to make their own choices.
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To be there when things are difficult.
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And to share the everyday moments that make life meaningful.
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At Care That Matters, we don't simply provide support.
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We build relationships. We create connection. We encourage possibility. We care.
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READY TO MAKE A DIFFERENCE?
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If you're ready to bring your experience, heart and genuine care to a rewarding role with Care That Matters across Bundaberg and surrounding areas, we'd love to hear from you.
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Whether you're an experienced Disability Support Worker or you're beginning your journey in the disability sector, we want to meet the person behind the résumé.
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If you're someone who believes that how you support someone matters just as much as what you do, you may be exactly who we're looking for.
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Come and be part of something that matters.
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Care That Matters
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📌 Female Disability Support Worker (Bundaberg Central)
🏢 Care That Matters
📍 Bundaberg Central