Job Description
The Massage Therapist is responsible for and required to have a thorough knowledge of the full variety of massage modalities and treatments offered, offering relaxation massage treatments. Beyond treatments, therapists are expected to uphold a high standard of hygiene, professionalism, communication, and product knowledge.
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The Massage Therapist is responsible for and required to have a thorough knowledge of the full variety of massage modalities and treatments offered, offering relaxation massage treatments. Beyond treatments, therapists are expected to uphold a high standard of hygiene, professionalism, communication, and product knowledge.
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About Sense of Self
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Launched in **** and featured in Vogue, The Design Files, The AFR and more, Sense Of Self (SOS) is a contemporary bathhouse and spa with beautiful design, a big mission, and world-class customer service at its heart. We exist to be a local watering hole for our guests, our team, and our community – a place where everybody is welcome to experience the connection, communion, and deep rest that comes from communal bathing.
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We live by our values:setting a new standard for wellness, fostering belonging, balance and agency and never selling BS.Living our organisational values is an inherent part of this role.
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Our new Surry Hills venue in Sydney is opening in late September, and we're seeking experience customer service ambassadors to join the team and play a key role in bringing the experience to life.
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Please note: Our recruitment process for our new Surry Hills venue team will commence in early September.



Shortlisted candidates will be invited to an initial phone screening, with those progressing to attend a group recruitment day in mid September. Successful applicants will commence onboarding and training in mid September ahead of our late September opening. To be considered for a role, candidates will need to be available for the following:
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Early September: Recruitment commences and shortlisted candidates invited to a phone screening. Successful candidates will attend a group recruitment experience the following week.
n Mid September: Successful applicants commence onboarding and training.
n Late September:Surry Hills venue opens.
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Key Responsibilities
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Guest Experience & Service Excellence
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Deliver every treatment with a high standard of guest care from arrival through to departure.
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Create a welcoming, comfortable, and personalised experience for all guests, including recognising and engaging returning guests.
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Ensure all treatments are delivered in strict accordance with approved protocols as per leadership direction.
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Confidently inform guests about facilities, services, and products in person and over the phone.
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Promote and positively represent the brand through professional presentation and guest interactions.
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Maintain current professional accreditations, insurances,



memberships and required certifications.
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Professional Standards & Venue Operations
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Maintain a clean, safe and hygienic environment, including adherence to sterilisation and hygiene standards at all times.
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Ensure treatment rooms are turned over swiftly, accurately, and autonomously, maintaining ownership of room presentation and readiness.
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Support consistent and professional operation of the venue across all shifts.
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Maintain order, systems, and organisation to support effective daily operations.
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Support the wider team across all aspects of venue operations, including cleaning, back-of-house tasks, laundry, and customer service.
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Demonstrate flexibility and willingness to work across multiple disciplines as required.
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Please note:
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This role requires flexibility in working days and hours/shifts, with an ability and willingness to adhere to reasonable adjustments to working days and times in-line with operating hours of the business.
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This role may be required to undertake additional duties from time to time that are reasonable and consistent with the purpose and level of the position.
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Skills, Experience and Qualifications
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Essential
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Certificate IV in Massage therapy or equivalent
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A current First Aid and CPR Certificate
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Desirable
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A current Insurance and Association membership
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Behavioural Competencies
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Service focus
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Communication
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Self awareness
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Self development
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Relates to others
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#J-*****-Ljbffr

📌 Massage Therapist (New South Wales)
🏢 Sense Of Self
📍 New South Wales