Job Description
We have an prospect for a Administration Officer to join our office located in Rowville, VIC.You will be part of a dynamic team, working closely with our administration and customer care teams. The Administration Officerrole is vital to the success of the claim and repair process.
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This role is full-time office-based role.
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The ideal candidate must have:
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Excellent communication skills, both verbal and written
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Be well organised andhighly motivated
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A sound understanding in computer literacy (Microsoft Office Word, Excel and databases)
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The ability to multi-task andproblem solve
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Willingness to take instructions and use initiative to learn
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Able to handle pressure and complete tasks before strict deadlines
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Ability to work in a high volume, fastpaced office environment
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Role and responsibilities:
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Respond to client queries
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Answer high volume of inbound calls and make outbound calls as required
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Lodgement of new claims and data entry
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Ongoing communication with trades to schedule temporary emergency repairs
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Responding to and action incoming requests via client specific portals, email, or mail
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Respond to and complete report submissions, purchase orders and invoices
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Upload documentation to meet internal and external compliance requirements and specific KPI targets
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Provide general administrative support to the team
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General errands and ad-hoc duties as required in busy office
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Thisrole will be subject to a successful National Police Check.
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InsureBuild are committed to diversity, inclusion, and new ways of working and encourages Aboriginal and Torres Strait Islander People to apply.
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Please visit our website for more information about our company

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📌 Administration Officer (South Australia)
🏢 InsureBuild
📍 South Australia