Job Description
Join the dynamic team at the Westend Market Hotel as a Casual Gaming and TAB Attendant. Based in the vibrant suburb of Sunshine, VIC ****, this role offers the opportunity to be part of a thriving hospitality and gaming workplace. As a Casual Gaming and TAB Attendant, you will be responsible for providing excellent customer service and managing the gaming and TAB operations within the hotel.
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What you'll be doing
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Greeting and assisting customers with all their gaming and TAB needs in a friendly and professional manner
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Ensuring the gaming and TAB areas are well-maintained, organised and adhering to all relevant policies and procedures
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Accurately handling cash and managing transactions related to gaming and TAB operations
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Identifying and addressing any customer complaints or issues in a timely and effective manner
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Supporting the overall operations of the hotel by assisting with other duties as required
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What we're looking for
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Proven experience in a customer service or gaming attendant role, preferably within the hospitality industry
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Must be available to work days, weekends, nights and overnights.
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Strong numeracy skills and the ability to accurately handle cash and transactions
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Excellent communication and interpersonal skills, with the ability to provide exceptional customer service
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A keen eye for detail and the ability to work efficiently in a fast-paced environment
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A flexible and adaptable approach, with the willingness to take on additional duties as required
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What we offer
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Competitive hourly rate and casual loading
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Opportunities for career advancement and skill development
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A vibrant and inclusive team culture
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Flexible work arrangements to support work-life balance
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About us
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The Westend Market Hotel is a well-established and popular venue in the heart of Sunshine, VIC. Offering a lively gaming and hospitality experience, we pride ourselves on delivering exceptional customer service and creating a welcoming atmosphere for all our guests. With a strong focus on community involvement and sustainable practices, the Westend Market Hotel is an employer of choice in the local area.
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📌 Gaming And Tab Attendant (Victoria)
🏢 Westend Market Hotel
📍 Victoria