Job Description
The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
n secure, respected and valued life.
n Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
n equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are
n disadvantaged and vulnerable.
n We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.
n We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
n worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse
n backgrounds and abilities.
n If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
n print), please don't hesitate to get in touch with the contact person listed
n on the ad.
n For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
n Housing Victoria | Jobs
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THE ROLE
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The Senior Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and plays a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.
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Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.
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The Senior Housing Services Officer is a highly skilled housing worker who uses their expertise and knowledge to resolve complex and challenging problems associated with client needs and housing tenancies. They have a key role in coaching, mentoring and guiding other housing staff and require the capability to work proactively in managing service delivery complexity.
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ACCOUNTABILITIES INCLUDE
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Initiate and facilitate case conferences for clients which may include cross Department and agency collaboration.
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Review and recommend strategies for early intervention involving clients with challenging problems, including the use of risk assessment tools and frameworks.
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Apply understanding of interrelationships between stakeholders and/or other work units to influence improved housing outcomes and policy.
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Please open the position description to read more.
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Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
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Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
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Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
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Applications close Wednesday 2 September **** at *****pm
#J-*****-Ljbffr

📌 Senior Tenancy And Property Officer (Mildura)
🏢 State Government Of Victoria, Australia
📍 Mildura