Job Description
Flintstones Landscape Land / Farrells Civil Contracting – Garbutt QLD
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We are seeking a friendly, reliable and motivated Front Office Assistant / Customer Service team member to join our busy team.
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This is a varied role combining front counter sales, customer service, administration, stock management and hands-on assistance with customers. We are looking for someone who is happy to get involved and help wherever needed.
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Key Responsibilities
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Front counter sales, customer service and enquiry management
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Answering incoming phone calls and responding to customer enquiries
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Processing customer orders and arranging deliveries in and around Townsville
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Stock control, stock entry and inventory management using our point-of-sale system
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General data entry and administrative duties
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Liaising with suppliers and coordinating incoming deliveries to the yard
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Coordinating deliveries to customers
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Building and maintaining positive relationships with customers, suppliers and other stakeholders via phone, email and face-to-face communication
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Assisting customers with loading bagged products and other materials, including manual lifting
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Maintaining the cleanliness and presentation of the front office and surrounding areas
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Assisting with general day-to-day duties as required
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About You
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The successful applicant will ideally:
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Have strong customer service and communication skills
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Be confident dealing with customers both face-to-face and over the phone
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Have positive computer, administration and data entry skills
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Be organised with strong attention to detail
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Be reliable, punctual and able to work well within a team
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Be comfortable undertaking manual handling and lifting
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Have a positive attitude and be willing to assist across different areas of the business
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Be able to work independently when required
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Previous experience in customer service, sales, administration, landscaping supplies, building supplies, warehousing or a similar environment would be highly regarded.
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A forklift licence is an advantage but is not essential.
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A loader ticket and/or previous loader experience would also be highly regarded.
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Hours
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The position will be approximately 40 hours per week, with the possibility of a permanent full-time position for the right candidate.
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Weekend work will be required on a rotating roster.
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If you are a practical, approachable and reliable person who enjoys customer service and a varied working environment, we would love to hear from you.
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📌 Casual Admin Assistant (Townsville)
🏢 Flintstones Landscape Land / Farrells Civil Contracting
📍 Townsville