Job Description
In partnership with a major State Government transport and infrastructure department, this role presents an exciting opportunity to join a high-performing Governance and Design unit within the North Coast Region. Working up to 38 hours per week (Monday to Friday, 7am-6pm), you will balance routine operational support with dynamic project work. You will serve as a central support partner keeping critical stakeholder, administrative, and governance systems running smoothly, all while contributing to vital infrastructure initiatives that directly benefit local communities.
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In partnership with a major State Government transport and infrastructure department, this role presents an exciting opportunity to join a high-performing Governance and Design unit within the North Coast Region. Working up to 38 hours per week (Monday to Friday, 7am-6pm), you will balance routine operational support with dynamic project work. You will serve as a central support partner keeping critical stakeholder, administrative, and governance systems running smoothly, all while contributing to vital infrastructure initiatives that directly benefit local communities.
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About the role
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Your duties will be tasks including but not limited to
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Jointly managing and triaging a high-volume shared inbox for executive correspondence and enquiries, taking prompt action to progress matters.
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Providing responsive administrative and operational support to keep the broader team organised, informed, and focused on key deliverables.
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Developing, maintaining, and refining internal databases, reporting tools,



SharePoint sites, and communication channels.
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Coordinating, compiling, and preparing updates, dashboards, and reporting materials for senior stakeholders.
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Supporting community engagement activities through effective material coordination and accurate stakeholder record management.
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Identifying opportunities for continuous process improvement to eliminate inefficiencies and streamline team workflows.
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Assisting with governance and compliance requirements to ensure precise record-keeping and procedural adherence.
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What will you need to be successful in this role
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Demonstrated experience managing busy, high-volume shared inboxes and delivering polished, professional communications.
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Strong organisational, time-management, and prioritisation skills with an ability to thrive in a fast-paced environment.
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High-level attention to detail combined with a proactive, solution-focused mindset.
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Experience with administrative, record-keeping, and governance frameworks, with high proficiency in Microsoft Office 365 (including Teams and SharePoint).
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Outstanding interpersonal skills with a strong commitment to customer service, collaboration, diversity, and inclusion.
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Prior experience with process improvement initiatives or public sector frameworks is highly regarded.
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What You'll Receive
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Competitive state government hourly rates (38-hour working week with standard public holidays off).
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Convenient North Coast Region location with flexible scheduling between 7am and 6pm.
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A straightforward application and interview process for a quick commencement timeline.
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Broad exposure to major infrastructure project governance, high-level executive triaging, and continuous process improvement methodologies.
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Why work with Randstad?
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We value our contractors. So in addition to the benefits from your new employer, we can also offer you...
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A dedicated consultant as a point of contact
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Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.
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A free Employee Assistance Program which will provide you and your family with access to skilled support services.
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Access to your payslips at the click of a button via our MyRandstad App.
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A weekly pay cycle which gives you access to your wages sooner rather than later.
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What now
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Note: Unfortunately, due to a high volume of interest in these roles, only shortlisted candidates will be contacted.
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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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📌 Ao3 Program Support Officer (Queensland)
🏢 Randstad
📍 Queensland