Job Description
Next Step Disability Service Mackay – Mackay QLD
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HR and Administration Officer
n Next Step Disability Service Mackay
n Mackay QLD
n Full time
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Next Step Disability Service Mackay is looking for an organised, approachable and proactive HR & Administration Officer to join our team.
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This position has become available as our current HR team member transitions into another role within Next Step, creating an opportunity for someone new to step in and make the role their own.
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We are a locally owned NDIS provider supporting people with disability throughout Mackay and surrounding areas. You'll work closely with our Directors and leadership team in a hands‐on role covering HR, recruitment, compliance and general administration.
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Key responsibilities include:
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Coordinating recruitment, interviews, onboarding and staff inductions
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Preparing employment contracts and maintaining employee records
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Managing staff compliance, training records and documentation
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Supporting performance management and employee lifecycle processes
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Drafting HR correspondence, memos and internal communications
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Monitoring relevant Fair Work and HR updates
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Providing general office and administrative support to our leadership team
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About you
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You'll suit this role if you're someone who is organised, confident with people and good at getting things done.
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Ideally, you will have:
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Previous HR, recruitment or administration experience
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Excellent organisation and attention to detail
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Strong written and verbal communication skills
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Confidence handling sensitive and confidential information
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Good computer and systems skills
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The ability to juggle competing priorities in a busy environment
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A proactive attitude and willingness to learn
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Experience within disability, community services or the NDIS is highly regarded, but not essential.
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Why Next Step?
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We're a locally owned organisation with a solid focus on our people.
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This is a varied role with plenty of opportunity to build your skills across HR, recruitment, compliance and administration, while working within an organisation that makes a genuine difference in the local community.
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📌 Hr & Admin (North Mackay)
🏢 Next Step Disability Service Mackay
📍 North Mackay