Job Description
We're exclusively partnering with a small energy retailer on the delivery of a billing platform migration.
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This role is focused on running that migration end-to-end, from planning and vendor coordination through to data migration, testing and cutover. You'll be the project manager accountable for delivery, working alongside internal operations, technology and the implementation partner.
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Billing sits at the centre of how a retailer runs, so this is high-visibility work across the whole business. Alongside the technical delivery you'll be across customer data, market processes and regulatory obligations.
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This is a role for someone mid-level who has worked in a utility billing environment and understands what makes these projects difficult. Having been close to a migration of this kind matters more here than having run one on your own.
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Key responsibilities
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Own delivery of the billing platform migration from planning through to cutover and stabilisation
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Manage the implementation partner and vendors, holding them to scope, timeframes and quality
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Coordinate data migration, cleansing and reconciliation activity with internal teams
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Plan and drive testing, including UAT, with business and operational stakeholders
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Track risks, issues, dependencies and decisions, with explicit and practical reporting
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Work with operations, customer service and finance to prepare the business for the change
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Manage cutover planning, go-live readiness and post-implementation support arrangements
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Ensure regulatory and market obligations are accounted for throughout delivery
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About you
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Takes ownership and drives delivery without needing to be chased
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Comfortable in a small business where you'll be doing the detail yourself
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Strong communicator, able to translate between technical teams, vendors and operational staff
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Practical and pragmatic, with structure proportionate to the work
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Calm under pressure and willing to hold vendors to account
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Escalates early rather than letting problems build
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Energy or utilities experience, with exposure to billing (non-negotiable)
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Proven delivery of system implementations or migrations end-to-end
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Experience managing external implementation partners through delivery
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Solid understanding of data migration, testing and cutover activity
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Experience working closely with operational and customer-facing stakeholders
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Why you'll want to join
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A clearly defined project with a real outcome to own from start to finish
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Genuine visibility across a small business, where your work is seen
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A hands-on delivery environment - practical structure, not process for its own sake
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Scope to shape how the project runs rather than inherit someone else's plan
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📌 Project Manager (Victoria)
🏢 Align Talent
📍 Victoria