Job Description
In this pivotal role, you'll be providing medical reception and admin support to our healthcare providers, upholding exceptional service standards for our patients, and managing appointments and scheduling.
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Key responsibilities
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Providing medical reception and admin support to our healthcare providers
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Upholding exceptional service standards for our patients
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Managing appointments and scheduling
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Explicit and prompt communication with providers regarding patient enquiries
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Navigating clinic software (experience with clinic to cloud software is a plus)
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Ensuring billing is completed promptly and correctly
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Keeping our office tidy and stock updated
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Handling private and hospital billings
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Being the friendly voice for patient enquiries via calls and emails
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Assisting in surgery coordination and quotations
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About you
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High level of communication skills and approachable positive personality
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Must have Medical Administration experience
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A dedicated work ethic that doesn't falter under pressure
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The positivity to tackle challenges head-on
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A knack for building trust and relationships with patients
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Confidentiality in all interactions
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About us
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Amélie Private brings a respected team of medical and allied health specialists who offer personalised, expert and comprehensive care to the Wollongong region.
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📌 Medical Administration (Wollongong)
🏢 Important Group
📍 Wollongong