Job Description
This isa outstanding timeto be joining St John Qld as we continue to build a 'best inclass'Servicing and Replenishment function.
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We are currently looking for afull-time Service Consultant based inBrisbaneto join the Servicing team. In this role, you will be the primary restocking representative foryourregion, with a focus on a professional first aid kit restocking service, sales growth, new business leads and brand enhancement.
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Our Service Consultants will have access to a fully stocked van,essentially yourown mobile warehouse filled with our comprehensive first aid supplies. You will travel throughout your area to conduct on-site kit servicing and restocking. This role entails working in and out a of Toyota HiAce
van,necessitatingfrequent
bending,
squatting,manoeuvringin
tight spaces, and occasional heavy lifting.
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Duties and Responsibilities
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The consultant will also:
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Perform kit servicing & restockingin accordance withcontracts and service agreements.
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Drive field sales of first aid products,
kits,defibrillatorsand
related items tomainly industryclients and workplaces.
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Promote St John first aid training through building partnerships with government departments and agencies, and industry and private sector organisations.
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Establish
andmaintainrelationships
with all key customers.
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Provide a prompt,
courteous,accurateand
quality service to customers which includes travelling in your region.
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Assess and provide advice to customers on their needs and compliance to WHS Codes of Practice.
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Develop sales opportunities with focus on repeat business through contracts and service agreements.
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Promote St John to the broader community, including identifying opportunities for other St John
products,equipmentand
services.
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About You
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Demonstrated ability to develop andmaintaina customer portfolio and manage customer relationships.
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Experience in business to business (B2B) field sales.
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Practical work experience in a WHS or health services environment would be an advantage.
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Experience in inventory management.
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Financial numeracy and ability to work to budgets.
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Proficiencywith MS Office and CRM software (experience with Salesforce is ideal).
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Ability to work both autonomously and as part of a team.
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Strong communication, interpersonal and negotiation skills.
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Strong organisation, coordination, timemanagementand record-keeping skills.
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Practical knowledge of Work Health & Safety legislation and relevant codes of practice (incl. First Aid).
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Hold a C Class Driverslicence, andbe able to obtain a Blue Card and satisfactory National Police Check.
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Flexibility to regularly travel within the assigned region is critical.
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Conditions of Employment
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Permanentfull-time position - hours to be
discussed/negotiated
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Work within normal business hours Monday to Friday but some out of hours may berequiredto meet client needs
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Remuneration package: all-inclusive annual salary, leave entitlements, and superannuation
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Tools of trade include access to a St John Qld vehicle, mobilephoneand laptop.
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Charity and Not-for-Profit sector tax benefits via salary packaging.
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Applications
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St John Ambulance Qld employs on merit but also values diversity in their workforce to reflect the diversity profile of their community and client base.
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We strongly encourage Aboriginal and Torres Strait Islander individuals to apply for this job. Additionally, we welcome applications from individuals with disabilities, those who have experienced long-term unemployment, disengaged youth, individuals in transitional career phases, single parents, and individuals from non-English speaking backgrounds.
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📌 Service Consultant (Queensland)
🏢 St John Ambulance QLD
📍 Queensland