Job Description
TAL Australia is seeking a Group Service Experience Analyst to shape the experience of members accessing life insurance through their super fund. You'll turn customer feedback into practical improvements across Group Underwriting & Operations, aligning governance, risk and service delivery.
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Based in Melbourne or Sydney, this role offers adaptable working options and the chance to partner with senior stakeholders and fund partners to drive remediation, reporting and continuous improvement across
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📌 Group Service Experience Analyst - Customer Insight & Improvement (Victoria)
🏢 TAL Australia
📍 Victoria
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