Job Description
Receptionist & Customer Care Officer
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Location: Rookwood, NSW
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Contract: 6-Month Temporary Assignment
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Pay Rate: $***** per hour
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About the Role:
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We are seeking a compassionate and professional Receptionist / Customer Care Officer to join a busy and supportive team on a 6-month contract.
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This is an important front-line role where you will provide exceptional customer service and support to visitors, families, and community members. We are looking for someone with outstanding people skills, patience, empathy, and a genuine desire to help others.
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Key Responsibilities:
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Welcome and assist visitors in a professional manner
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Respond to customer enquiries via phone, email, and in person
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Provide information regarding services and processes
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Manage reception duties, appointments, and administrative tasks
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Maintain accurate records and documentation
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Liaise with internal teams to ensure a seamless customer experience
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Support customers and visitors with empathy and understanding
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Handle sensitive situations with discretion and professionalism
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About You:
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Previous experience in reception, customer service, or administration
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Exceptional communication and interpersonal skills
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A patient, empathetic, and compassionate approach
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Solid organisational and time-management abilities
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Excellent attention to detail
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The ability to remain calm and professional in sensitive situations
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Proficiency in Microsoft Office and general computer systems
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A positive, proactive, and supportive attitude
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What's on Offer?
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Competitive pay rate of $40 per hour
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6-month contract opportunity
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Supportive and professional team environment
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Meaningful and rewarding customer-focused work
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Convenient Rookwood location
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#J-*****-Ljbffr

📌 Receptionist (South Australia)
🏢 Charterhouse Recruitment Australia
📍 South Australia