Job Description
To perform guarding duties in accordance with StateGuard Standing Orders, site-specific instructions, contractual requirements and quality procedures. You will help provide a safe, secure and welcoming environment for patients, visitors, staff and contractors across hospital sites located within Melbourne's inner CBD.
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Key responsibilities
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Deliver a high standard of security and customer service to patients, staff, visitors and contractors
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Conduct static guarding, foot patrols and other security duties as directed
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Maintain a professional, respectful and courteous approach at all times
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Support the achievement of site KPIs through reliable, responsive and high-quality service
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Ensure client security requirements and expectations are consistently met or exceeded
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Follow all site procedures, contractual obligations, policies and quality processes
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Work collaboratively with nursing staff, hospital management and StateGuard leadership
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Demonstrate a strong work ethic, initiative and positive team attitude
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About you
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Certificate II in Security Operations qualification
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Current First Aid certification
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Current Working with Children Check
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Willingness to meet vaccination and health-clearance requirements applicable to healthcare environments
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Minimum two years' experience in a comparable security role, specifically within a hospital or medical facility
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Demonstrated security guarding and crowd-management experience
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Current knowledge of Victorian legislation relevant to security officers
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Solid communication and customer-service skills
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Basic computer skills
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Physical fitness to conduct regular foot patrols
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Ability to remain calm, professional and respectful in challenging situations
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📌 Security Officer For Health Services (Victoria)
🏢 StateGuard
📍 Victoria