Job Description
Behind every happy payday is someone who genuinely cares about getting it right.
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At VetPartners, we know payroll isn't just about numbers on a screen, it's about making sure thousands of people who care for pets can focus on doing what they love, knowing they'll be paid accurately and on time.
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With more than 270 veterinary clinics across Australia and New Zealand, we're growing, evolving and looking for a Payroll Officer who's ready to be part of a supportive, high-performing team where accuracy, collaboration and continuous learning are valued every day.
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If you enjoy solving problems, love the satisfaction of a perfectly balanced pay run and take pride in delivering great service, we'd love to meet you.
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About the role
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Reporting to the Payroll Team Leader, you'll be at the heart of our payroll operations, ensuring our clinics and support office teams are paid correctly and on time, every time.
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You'll be responsible for:
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Processing end-to-end weekly and fortnightly payrolls with accuracy and attention to detail
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Maintaining payroll data, employee records, timesheets and leave balances
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Investigating and resolving payroll queries quickly and professionally
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Preparing payroll reports, reconciliations and statutory submissions
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Supporting compliance with Australian and/or New Zealand payroll legislation
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Assisting with payroll audits and ensuring payroll processes remain compliant
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Developing your technical expertise across areas such as Superannuation, Long Service Leave, Payroll Tax, STP/PAYG, KiwiSaver, Holidays Act and employment legislation
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Building trusted relationships with clinics, Support Office teams and stakeholders by delivering responsive, friendly and solutions-focused customer service
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Looking for opportunities to improve processes and make payroll even better
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About you
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You're someone who enjoys working with numbers, but even more than that, you enjoy helping people.
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You'll also bring:
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3+ years' payroll experience, ideally in a high-volume or multi-site environment
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Knowledge of Australian and/or New Zealand payroll legislation and payroll processes
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Experience interpreting Awards, Enterprise Agreements or employment legislation (highly regarded)
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Strong attention to detail and a commitment to getting things right the first time
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Outstanding organisational skills and the ability to manage competing priorities
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A curious mindset and the genuine desire to continue learning and building your payroll expertise
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Excellent communication skills and a customer-first approach
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High levels of integrity and professionalism when handling confidential information
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Experience with Micropay and Humanforce is highly regarded but not essential
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Why you'll love working with us
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Payroll might be about numbers, but our team is all about people.
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You'll join a friendly, knowledgeable team that enjoys sharing ideas, solving challenges together and celebrating the small wins (like balancing a tricky pay run before lunch).
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We offer:
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Hybrid working that supports flexibility
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A genuinely supportive team that loves to collaborate
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Ongoing training and opportunities to build your payroll knowledge and career
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Exposure to both Australian and New Zealand payroll in a growing organisation
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Opportunities to contribute to payroll improvement projects and business initiatives
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Staff discounts and benefits across the VetPartners network
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A culture built around our values: We Genuinely Care. We Build Community. We Inspire Excellence. We Act with Integrity
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At VetPartners, we're passionate about creating a workplace where everyone feels welcome, supported and empowered to do their best work.
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📌 Payroll Officer (Sydney)
🏢 Vetpartners
📍 Sydney