Job Description
Amazon's eero team in Sydney is seeking a Network Support Specialist to deliver exceptional customer support for wireless networks powered by eero devices. This role focuses on Mandarin-speaking customers across APAC; bilingual English/Mandarin proficiency is required.
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You'll configure devices, troubleshoot complex network issues, and document resolutions while collaborating with CS Engineering teams for critical cases. The position offers growth into senior support or engineering paths.
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📌 Bilingual Network Support Specialist (Mandarin/English) (New South Wales)
🏢 Amazon
📍 New South Wales
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