Job Description
Senior Revenue Officer - Accounts Receivable
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Location:Ringwood
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Senior Revenue Officer – Accounts Receivable
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Ongoing Full Time
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Location:Ringwood
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Maroondah City Council is seeking an experienced Senior Revenue Officer – Accounts Receivable to deliver accurate, timely and customer-focused revenue services across invoicing, direct debits, reconciliations, banking and sundry debt management.
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About the role
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Working as part of a dedicated, customer-focused team, your responsibilities will include:
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Providing high-level customer service to internal and external customers via telephone, email and face-to-face.
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Processing invoices, statements, credits, refunds, adjustments and direct debit arrangements.
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Coordinating daily banking imports and reconciliations.
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Reviewing aged debtor reports and following up outstanding accounts.
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reparing monthly accounts receivable to general ledger reconciliations and management reports.
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Investigating and resolving complex debtor, invoicing, payment and account enquiries.
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Processing waste charge requests and assisting with Special Charge Schemes.
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Providing guidance to staff on invoicing options, systems and procedures.
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Assist with the administration and processing of other revenue activities within the Property, Revenue and Valuation Services area.
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What we're looking for
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The ideal candidate will have:
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Relevant qualifications or extensive experience in rates, revenue or accounts receivable.
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Experience using financial or revenue management systems to process invoices, payments, direct debits, refunds and reconciliations.
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Experience reviewing aged debts, preparing reports and resolving financial discrepancies.
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Strong customer service, communication, problem-solving and financial literacy skills with high attention to detail and accuracy.
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The ability to work autonomously and collaboratively, manage priorities and provide guidance to colleagues as a senior staff member.
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As part of our selection process you may be required to have pre-employment checks. (Psychometric Assessment, CrimCheck and Working with Children Check Card - Employee).
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Closing Date: Sunday 6 September ****
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📌 Senior Revenue Officer - Accounts Receivable (South Australia)
🏢 Maroondah City Council
📍 South Australia