Job Description
Reception, sales and Floor staff, Assistant Manager
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Dedicated Fitness Southbank – South Brisbane QLD
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Located in South Bank, utilizing an old heritage listed church, Dedicated Fitness is the first of its kind in Australia. Setting a current standard in training.
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The successful applicant will need to be experienced all-rounders capable of dealing with situations as they arise in a dynamic, fast paced health club. For the right individual, there are opportunities for career advancement.
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Reception Responsibilities:
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Provide personalised service to all members and guests of the club. To maintain and ensure a high level of customer service.
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Take full responsibility for greeting, directing and assisting all customers while maintaining quality customer service standards.
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Obtain feedback from members regarding the quality of the service provided and escalte relevant information to the management for action.
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Assist members and guests in a courteous and timely manner to ensure customer satisfaction.
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Maximizing sale opportunities by utilizing promotion campaigns, member referrals and following up self-generated leads
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Requirements:
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Desirable 1 - 2 years + working in a customer centric organisation, industry and role (hospitality, retail, insurance, etc)
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A high level of attention to detail in all aspects.
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Working in an organisation or industry where brand and operational standards are seen as crucial to their success
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Experience with membership sales and operation is advantageous. However, all training will be provided.
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Monday-Sunday, approximately *****+ hours per week, morning and evening shifts 7 days. (staffed hours 9am-730pm). Monday- Friday evening and weekend availability is essential.
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In addition to working in a job that you will love, you will receive FREE gym membership!
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